Community Outreach Advocate: Connect, Support, Empower

ADP; Richmond (VA); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with match

Paid time off

Holidays

Disability & life insurance

CEU allowance

NHSC loan repayment

Job summary

ADP seeks an Outreach Worker in Richmond, VA for a full-time role focused on connecting clients with community resources and services. The position emphasizes empathetic engagement, needs assessment, and advocacy to improve well-being and access to healthcare, housing, and social supports.

Responsibilities include conducting outreach in various settings, building trust, educating clients on resources, and coordinating with service providers while maintaining detailed records and reporting

Qualifications

• High school diploma or equivalent required.
• Experience in community outreach or social services preferred.
• Strong communication and engagement with diverse populations.
• Reliable transportation to travel within outreach areas.

Responsibilities

• Conduct outreach activities in shelters, clinics, schools, and public spaces.
• Build trusting relationships and develop personalized service plans.
• Provide education about healthcare, housing, employment, and social services.
• Advocate for clients to access services and navigate systems.
• Maintain accurate records of interactions, referrals, and outcomes.
• Collaborate with community partners to coordinate care and support.
• Transport clients to appointments and service sites as needed.

Skills

Interpersonal skills

Communication skills

Active listening

Empathy

Problem solving

Teamwork

Education

High school diploma

Associate degree

Bachelor's degree

Job description

ADP seeks an Outreach Worker in Richmond, VA for a full-time role focused on connecting clients with community resources and services. The position emphasizes empathetic engagement, needs assessment, and advocacy to improve well-being and access to healthcare, housing, and social supports.

Responsibilities include conducting outreach in various settings, building trust, educating clients on resources, and coordinating with service providers while maintaining detailed records and reporting