Community Operations & Leasing Specialist

The NRP Group LLC; Cleveland (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid vacation and sick leave

11 Paid holidays

Medical/Dental/Vision/Life Insurance

401(k) Match

Training, certification, & growth

Job summary

The NRP Group LLC is seeking a Community Assistant for our new affordable property, the Davis, in Cleveland, OH. You will provide excellent customer service, manage daily operations, and support the Community Manager in ensuring a quality living environment.

Responsibilities include leasing support, rent collection oversight, and maintaining accurate property records while coordinating across departments. This role emphasizes resident satisfaction and operational efficiency.

Qualifications

• High school diploma or equivalent required; college preferred.
• LIHTC (Tax Credit Specialist) accreditation preferred.
• One year property management experience or a related degree.
• Proficient with Microsoft Office; Yardi experience preferred.

Responsibilities

• Maximize revenue by achieving occupancy and rent collection targets.
• Maintain accurate leasing data, reports, and timely closings in Yardi.
• Assist Community Manager to meet revenue goals and monitor financial performance.
• Maintain resident files and payroll reporting accuracy.
• Support leasing team with inquiries, showings, and move-in paperwork.
• Monitor market conditions and assist in marketing and outreach.

Skills

Customer service

Communication

Administrative skills

Team coordination

Education

High school diploma

College preferred

LIHTC accreditation (TCS)

Tools

Yardi

Microsoft Office

Job description

The NRP Group LLC is seeking a Community Assistant for our new affordable property, the Davis, in Cleveland, OH. You will provide excellent customer service, manage daily operations, and support the Community Manager in ensuring a quality living environment.

Responsibilities include leasing support, rent collection oversight, and maintaining accurate property records while coordinating across departments. This role emphasizes resident satisfaction and operational efficiency.