Community Operations Lead — Leasing & Resident Relations

AMP Corporate Site; Austin (TX); Hybrid; USD 60,000 - 75,000; Full time

Job summary

AMP Corporate Site in Austin, TX seeks an Assistant Community Director to support the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations. The role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office with ResMan experience preferred.

The position involves multitasking in a fast-paced environment while maintaining excellent

Qualifications

• Minimum of three (3) years of property management experience.
• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent written and verbal communication skills, with the ability to engage effectively across digital platforms and in-person.
• Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
• Proficiency in Microsoft Office and related software.
• Experience with ResMan property management software is preferred.
• Strong organizational skills with the ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster positive relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
• Train and mentor staff, demonstrating effective leasing and sales techniques.
• Prepare and execute detailed, legally compliant lease agreements.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist in planning, coordinating, and participating in resident social events.
• Monitor local housing and rental market trends, contributing to submarket data collection.
• Serve as the acting Community Director in their absence, ensuring seamless property operations.

Skills

Property management

Communication

Leadership

Multitasking

Customer service

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office

ResMan

Job description

AMP Corporate Site in Austin, TX seeks an Assistant Community Director to support the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations. The role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office with ResMan experience preferred.

The position involves multitasking in a fast-paced environment while maintaining excellent