Community Office Admin & Resident Experience Lead

YES! Communities; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Life, disability insurance

401(k) with company match

Job summary

YES Communities is seeking an Office Administrator to support the Community Manager and keep daily operations running smoothly at our Phoenix-area communities. You will handle phones, resident communications, payments, and office administration with a professional, welcoming presence.

The role emphasizes accuracy, independence, and strong communication. A valid in-state driver’s license and a High School Diploma are preferred; previous admin or customer service experience is a plus.

Qualifications

• Excellent oral and written communication skills.
• Must be self-motivated and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software products.

Responsibilities

• Answer phones and greet customers in a professional manner.
• Prepare and distribute resident correspondence.
• Maintain office files and scheduling; order supplies.
• Take payments from residents and set up electronic payments.
• Input and schedule resident maintenance requests including work orders and inspections.
• Assist with move-in/move-out processes and community events.

Skills

Communication skills

Independent worker

MS Office proficiency

Education

High School Diploma

Customer service experience

Tools

Industry-specific software

Job description

YES Communities is seeking an Office Administrator to support the Community Manager and keep daily operations running smoothly at our Phoenix-area communities. You will handle phones, resident communications, payments, and office administration with a professional, welcoming presence.

The role emphasizes accuracy, independence, and strong communication. A valid in-state driver’s license and a High School Diploma are preferred; previous admin or customer service experience is a plus.