COMMUNITY NETWORK & PROJECTS MANAGER

University of Michigan; Ann Arbor (MI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The University of Michigan's Ginsberg Center seeks a Community Network and Projects Manager to organize partner relationships, projects, and communications. The role emphasizes building systems, databases, workflows, and marketing structures to support relationship-centered work in a dynamic, community-engaged environment.

Exposure to events and community settings is valued, with responsibilities spanning partner matchmaking, internships programs, volunteer infrastructure, and cross-team

Qualifications

• Bachelor's degree in social sciences, community engagement or related field.
• Minimum two years professional experience in community engagement, nonprofit partnerships, higher education, or program administration
• Demonstrated experience with management of projects or programs with competing deadlines
• Experience with data management and demonstrated ability to develop and employ systems for tracking information
• Strong written and verbal communication skills, including experience with marketing materials, social media, or website content
• Experience working in a team-based setting and with diverse groups

Responsibilities

• Co-Manage Ginsberg Center's Campus-Community Matchmaking efforts, serving as the point person for community-involved aspects of matchmaking.
• Manage Ginsberg's annual community partner meeting process including biweekly Account Review meetings and action items assigned to all team members to ensure timely completion.
• Represent Ginsberg Center at community events, meetings, and spaces to build trust particularly with new or strategic partners while deepening knowledge of emerging community priorities, organizations, and movements.
• Maintain a consistent reporting schedule to ensure all relationships are documented accurately and promptly.
• Supervising student staff, including Community Partnership Graduate Consultants, that support matchmaking and partner relations processes.

Skills

Communication skills

Team collaboration

Organizational skills

Problem solving

Public engagement

Education

Bachelor's degree in social sciences or related field

Tools

Data management systems

Job description

Job Summary

The Ginsberg Center cultivates and stewards mutually beneficial partnerships between communities and the University of Michigan in order to advance social change through service, democratic participation, and community engaged learning.

Department Summary

The Ginsberg Center cultivates and stewards mutually beneficial partnerships between communities and the University of Michigan in order to advance social change through service, democratic participation, and community engaged learning.

Position Summary

The Community Network and Projects Manager serves as a critical organizational and administrative engine for Ginsberg Center's Community Partnerships and Matchmaking team, helping ensure that partner relationships, projects, and communications are well-organized, up-to-date, and strategically supported. This role is ideal for someone who enjoys building and maintaining strong systems especially databases, workflows, communications processes, and marketing structures that make relationship-centered work more effective and sustainable. While the position includes community-facing engagement, much of the relationship management is operational in nature, requiring careful tracking, follow-up, documentation, and coordination across partners and internal team members. The role also calls for someone who enjoys attending events, connecting with people in community settings, and bringing flexibility and responsiveness to a dynamic, collaborative environment.

Responsibilities

Community Network Management (45%)

• Co-Manage Ginsberg Center's Campus-Community Matchmaking efforts, serving as the point person for community-involved aspects of matchmaking.
• Manage Ginsberg's annual community partner meeting process including biweekly Account Review meetings and action items assigned to all team members to ensure timely completion.
• Represent Ginsberg Center at community events, meetings, and spaces to build trust particularly with new or strategic partners while deepening knowledge of emerging community priorities, organizations, and movements.
• Maintain a consistent reporting schedule to ensure all relationships are documented accurately and promptly.
• Supervising student staff, including Community Partnership Graduate Consultants, that support matchmaking and partner relations processes.

Administration of community-based programs (30%)

• Community-based internships (Fall/Winter)
• Manage Ginsberg community-based internship fund for approximately 10-15 students: outreach process for community partners and students, application review and funding decisions, manage student reflection and feedback process
• Storytelling for Social Change (Spring/Summer)
• Manage community-based internship program focused on developing content for local community partners: curriculum design in partnership with Assistant Director and Student Partnerships team, orientation, recruit and scope community projects, recruit and hire students, student meetings
• Supervise graduate student program assistant who provides administrative support for above programs and matchmaking
• Volunteer infrastructure
• Project manage campus volunteerism and direct service infrastructure efforts: Lead planning, coordination, implementation, and follow-through for initiatives that strengthen the center's systems, processes, and campus-facing infrastructure for volunteerism and direct service, including evaluation work focused on the volunteer/service portal.

Project Management (15%)

• Project management and coordination support for standing and emerging CP Team projects and initiatives.
• Communications Strategy & Implementation
• Developing structures, systems and templates to ensure consistent and effective communication with community partners
• Marketing Requests / Promotion Support and Social Media supervision of students Community partner facing communications resources including website revision and maintenance, flyers/brochures, handbook, etc.
• Supervising marketing graduate student
• Contributing to team response to address emerging needs. Built into the role is responsive support/gap filling (expect to spend an hour of your day on support requests from rest of team)

GC/ UM Contributions (10%)

• Participate in Ginsberg Center committees to further the collective work of the unit
• Develop and maintain collaborative relationships with other Ginsberg team members and Community-Leader-in-Residence.
• Contribute to regular Ginsberg Center staff meetings
• Represent Ginsberg Center and community partnerships team on campus and in community, as needed

Required Qualifications

• Bachelor's degree in social sciences, community engagement or related field
• Minimum two years professional experience in community engagement, nonprofit partnerships, higher education, or program administration
• Demonstrated experience with management of projects or programs with competing deadlines
• Experience with data management and demonstrated ability to develop and employ systems for tracking information
• Strong written and verbal communication skills, including experience with marketing materials, social media, or website content
• Experience working in a team-based setting and with diverse groups

Desired Qualifications

• Familiarity with the social sector landscape in Southeast Michigan
• Experience supervising or mentoring student staff, graduate assistants, or early-career professionals
• Experience achieving desired outcomes involving internal and external teams/groups as part of a complex organization
• Experience with assessment processes and program evaluation

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation

Relocation will not be offered for this role.

#studentlife

#studentlife

Position Responsibilities Criteria

• Excellent communication, interpersonal, and organizational skills. Comfort representing an organization at events, meetings, and in community settings
• Demonstrated ability to problem solve and be adaptable in a fast-paced environment.
• Demonstrated ability to manage multiple priorities and navigate change effectively.
• Demonstrated ability to manage programs involving budgets, applications, or funding decisions (e.g., internships, grants, stipends)

Financial/Budgetary Responsibility

Consult with Assistant Director for Community Partnerships on budget planning, and track programs budgets up to $100,000

Working Conditions

Primary work location will be the Ginsberg Center on the Ann Arbor campus, with some community partner meetings off campus. On occasion could be expected to work evening hours or weekends to support community engagement activities and outreach events.

Direct Reports

Supervision of up to 8 student assistants and graduate interns; functional supervision on projects as necessary.

Union Affiliation

This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.