Community Navigator

Gulf Coast JFCS; Saint Petersburg (FL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental & vision insurance

PTO 15 days

13 paid holidays

403b with 25% match

Training and development

Mileage reimbursement

Job summary

Gulf Coast JFCS is seeking a Community Navigator in St. Petersburg to provide in-person crisis intervention alongside the local police.

The role supports adults, children, and families by assessing risk, offering referrals, and coordinating with community providers to prevent crises and help law enforcement reduce non-emergency deployments. The position offers four 10-hour shifts (Tue–Thu 4:00 pm–2:00 am, Sat 8:00 am–6:00 pm) with a $24.03–$25.03 hourly wage plus a $1 night premium, plus

Qualifications

• Minimum of a bachelor’s degree in a human services or related field.
• Experience in crisis intervention, mental health, or substance abuse preferred.
• Strong oral and written communication skills.

Responsibilities

• Provide in-person response to active 911 calls with adults, children, and families.
• Assess risk to self/others and client ability to care for themselves.
• Provide information, referral, and follow-up for ancillary services as needed.
• Respond to Officer Referrals and link clients to services.
• Coordinate with client and community providers to meet needs.
• Transport clients to hospitals, shelters, and appointments.
• Perform other duties as assigned.

Skills

Crisis intervention

Mental health

Substance abuse

Oral and written communication

Community resources

CPR/First-Aid

Scenario-Based Training

Driver's license

Education

Bachelor’s degree in human services or related field

Tools

Microsoft Office

Electronic Health Records

Job description

We are currently offering a $1,000 sign-on bonus to new Community Navigator employees.

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

What You Will Do

The Community Navigator is a non-exempt position responsible for immediate crisis intervention services, in partnership with the St. Petersburg Police Department, to adults, children, and families, including, but not limited to, mental health illness, disorderly conduct, substance misuse, homelessness, panhandling, and parental assistance for juvenile needs. The Navigator may provide engagement, counseling, referral, and linkage to formal/ informal resources to prevent ongoing crisis and support law enforcement in efforts to reduce the number of officers deployed to non-emergency situations and reduce client recidivism.

• Provide an in-person response to active 911 calls, including adults, children, families, and their informal/formal support networks
• Assess the client's level of risk to self, others, and their ability to care for themselves
• Provide information, referral, and follow-up for appropriate ancillary community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet client needs
• Respond to Officer Referrals and link the client to appropriate services as needed
• Coordinate with client and community providers to ensure the client's needs are met
• Transport clients to hospitals, shelters, doctors' appointments, and other community settings
• Perform all other duties as assigned

Available Shift

• Tuesday - Thursday 4:00 pm - 2:00 am and Saturday 8:00 am - 6:00 pm

What We Offer

• $24.03 - $25.03 per hour, depending on experience and education, plus $1.00 per hour for hours worked between 10:00 pm - 2:00 am
• Four 10-hour days
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

What You'll Need

• Must have a minimum of a bachelor’s degree in a human services or related field
• Previous experience in crisis intervention, mental health, or substance abuse preferred
• Computer experience, which includes Microsoft Office Suites and Electronic Health Records
• Must possess strong oral and written communication skills
• Knowledge of community resources
• Must obtain/maintain CPR and First-Aid
• Must undergo Scenario-Based Training through the St. Petersburg Police Department
• Ability to work in a stressful environment under sometimes difficult client situations, including potential exposure to clients who may be verbally and/or physically aggressive
• Must have a valid driver's license with auto insurance coverage

Who We Are

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.