Youth Engagement Coach

Gulf Coast Jewish Family and Community Services; Saint Petersburg (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

403b Savings Plan with 25% match

Mileage Reimbursement

Paid Holidays

Job summary

Gulf Coast Jewish Family and Community Services in Florida seeks a Youth Engagement Coach to provide in-person crisis response and ongoing support to adults, youth, and families facing legal involvement. You will assess risk, coordinate with providers, and connect clients to essential services, helping reduce recidivism and barriers while supporting law enforcement efforts.

The role requires a Bachelor’s in human services, willingness to transport clients, and CPR/First-Aid certification, with a

Qualifications

• Bachelor's degree in human services.
• Previous experience in youth-related services, crisis intervention, mental health, or substance abuse preferred.
• Ability to work in a stressful environment with potentially aggressive clients.
• Knowledge of community resources.
• Proficient with Microsoft Office suite and Electronic Health Records.
• Must possess strong verbal and written communication skills.
• Must obtain CPR and First-Aid certifications.
• Must have valid driver's license and auto insurance.

Responsibilities

• Provide in-person crisis response to active 911 calls with adults, youth and families.
• Assess risk to self, others, and ability to care for themselves.
• Provide information, referral and follow-up for community services.
• Respond to referrals and link clients and families to appropriate services.
• Coordinate with client and community providers to meet needs.
• Transport clients and families to hospitals, shelters, doctor’s appointments and other settings.
• Perform all other duties as assigned.

Skills

Crisis intervention

Verbal communication

Written communication

Resource referral

Education

Bachelor's degree in human services

Tools

Microsoft Office

Electronic Health Records

Job description

WHAT YOU WILL DO:

The Youth Engagement Coach is a non-exempt position providing in-person crisis response and ongoing support to adults, youth and their families who are experiencing legal involvement. Clients have significant behavioral and emotional difficulties, requiring extensive support and individualized services to reduce recidivism with legal involvement, overcome systemic barriers and successfully connect and engage in wrap-around services. The Youth Engagement Coach may provide engagement, counseling, referral, and linkage to formal/ informal resources to prevent ongoing crisis and support law enforcement in efforts to reduce the number of officers deployed to non-emergency situations and reduce client recidivism.

• Provide an in-person response to active 911 calls, including adults, youth and their families, and their formal/informal support network with law enforcement.
• Assess client’s level of risk to self, others and their ability to care for themselves.
• Provide information, referral and follow-up for appropriate ancillary community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet youth and family needs.
• Respond to referrals and link clients and their families to appropriate services as needed.
• Coordinate with client and community providers to ensure client needs are met.
• Transport clients and their family to hospitals, shelters, doctor’s appointments and other community settings.
• Perform all other duties as assigned.

AVAILABLE SCHEDULE:

• Sunday, Monday, Wednesday, & Thursday 11:00 AM - 9:00 PM

WHAT WE OFFER:

• $50,000 salary
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor’s Degree in a human services or related field.
• Previous experience in youth-related services, crisis intervention, mental health, or substance abuse is preferred.
• Ability to work in a stressful environment under sometimes difficult client situations, including potential exposure to clients who may be verbally and/or physically aggressive.
• Knowledge of community resources.
• Proficient with Microsoft Office suite or related software and Electronic Health Records.
• Must possess strong verbal and written communication skills.
• Must obtain/maintain CPR and First-Aid certifications.
• As a requirement of this position, the ability to use personal car to transport clients is needed.
• Must have a valid drivers’ license and proof of auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.