Community Mortgage Loan Officer

North State Bank; Wilmington (NC); On-site; USD 60,000 - 95,000; Full time

Job summary

North State Bank in Wilmington, NC seeks a Mortgage Loan Officer to generate sound, profitable mortgage loans aligned with our values.

You will build relationships with customers and community contacts, process applications, coordinate appraisals, verify documents, and ensure compliance with banking regulations. This role also involves engaging with real estate professionals and contributing to local lending initiatives.

Qualifications

• Bachelor’s degree in business or a related field (or equivalent experience).
• Five or more years of mortgage loan origination experience, housing finance agency programs preferred.
• NMLS registration eligibility.
• Working knowledge of banking and mortgage laws and regulations.
• Strong teamwork and excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office and underwriting systems (DU, LP).

Responsibilities

• Cultivate mortgage relationships with existing customers and community contacts.
• Actively engages in business development with builders and real estate brokers to achieve defined goals.
• Interviews and prequalifies potential loan customers; takes loan applications and disclosures.
• Orders appraisals and verifies information for underwriting and verifications.
• Lock loans and manage pipeline; assist in resolving post-closing deficiencies; ensure compliance.

Skills

Teamwork

Communication

Interpersonal skills

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

DU

LP

Job description

A strong, independent community bank, North State has served customers for 25 years and counting. Headquartered in Raleigh, North Carolina, with offices in Wake and New Hanover counties, the Bank was built on and practices the core values of integrity, hard work, fairness, teamwork and consistency. We believe it's our calling to add value to the lives of those we serve and to do so with a spirit of friendship. We are a full-service bank with focused divisions for mortgage, government lending, and the community association management industry.

North State Bank has an exciting opportunity for a Mortgage Loan Officer to be located in our Wilmington Office. The Mortgage Loan Officer generates sound and profitable mortgage loans and related fee income that are reflective of our business strategy and core values.

Essential Duties & Responsibilities:

• Partners with Bank officers to further cultivate value-added mortgage relationships with existing Bank customers.
• Actively engages in business development and civic initiatives with contacts throughout the community, including current and prospective customers, builders and real estate brokers to achieve defined goals.
• Meets Mortgage Division customer service, performance, compliance and regulatory standards and expectations.
• Interviews and prequalifies potential loan customers.
• Takes customer loan applications and issues disclosures on appropriate loan origination software.
• Provides and explains various mortgage loan products to customers.
• Provides suggestions to customers on actions that may improve their credit worthiness, if needed.
• Collects appropriate fees from customers, such as those charged for appraisals.
• Orders appraisals.
• Obtains all necessary information for verifications and underwriting, such as financial data, tax returns, credit reports, etc.
• Ensure that all loan packages are complete and accurate prior to submission.
• Lock the loans and manage locked loan pipeline to ensure the locks remain active.
• Assists in resolving post-closing deficiencies.
• Communicates with compliance department on loans that need to be withdrawn or denied along with sending change in circumstance requests.

Qualifications (Includes education, certifications, experience, etc.)

• A bachelor's degree in business or a related field; or an equivalent combination of education and experience.
• Five or more years of mortgage loan origination experience. Experience with Housing Finance Agency programs, preferred.
• Possess and maintain eligibility for NMLS registration.
• Possess a working knowledge of applicable banking and mortgage laws and regulations.
• Strong teamwork with operational staff is essential.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite and underwriting systems, such as DU and LP.

North State Bank provides competitive compensation and excellent, flexible benefits program. With North State Bank benefits, you have the flexibility to choose what's right for you and your family. We hope you will see it comes down to one simple truth: North State Bank is a great place to work!

North State Bank is an equal opportunity employer and gives consideration for qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, pregnancy, genetic information, disability or status as a protected veteran status or any other protected category under applicable federal, state and local laws. VEVRRA Contractor.