Community & Marketing Operations Specialist

Nashville Public Radio; Boulder (CO); Remote; USD 55,104 - 63,369; Full time

Job summary

A leader in community engagement is seeking a skilled Community and Marketing Operations Contractor to support their team on a remote basis. This role involves managing newsletters, coordinating online and in-person events, and driving engagement within a sophisticated professional community. The ideal candidate will have proven experience in community management and marketing operations, along with expertise in essential digital tools such as Canva and Mailchimp. This engaging position offers the chance to work autonomously in a dynamic environment.

Qualifications

• Proven track record in managing communities and events.
• Experience in marketing operations and content management.
• Ability to work autonomously and manage time effectively.

Responsibilities

• Design and manage newsletters and websites.
• Respond to member inquiries and engage with the community.
• Oversee online and in-person events.

Skills

Mid-level experience in community management

Marketing operations

Content management

Attention to detail

Strong written communication

Tools

Canva

Google Docs/Slides

Mailchimp

WordPress

Zoom

Notion

ChatGPT

Job description

Title: Community and Marketing Operations Contractor

Job Type: Full-time Contractor

Contract Length: 5 months

Pay Range: 40-46/hr

Start Date: ASAP

Location: Remote

About The Opportunity

Our client, a leader in the Legal Operations and Contracts Community space, is looking for a skilled Community and Marketing Operations Contractor to join their team for a [Contract Duration] engagement. This project involves supporting day-to-day operations, driving member engagement, and managing marketing and content platforms for a fast-growing, sophisticated community of 25,000+ contracts professionals. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.

Key Responsibilities & Deliverables

This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:

• Newsletter & Website Management: Design, populate, test, and schedule weekly newsletters via Mailchimp, monitor engagement statistics, and coordinate with web developers to maintain the WordPress website, speed, and overall performance.
• Marketing & Content Support: Design marketing assets using Canva and Google Suite, develop marketing copy and social media campaign concepts, and manage sponsor campaign and ad placements on the newsletter and website.
• Community Operations: Respond to admin inbox inquiries within 24 hours, support member engagement and community management, and assist with Contract Nerds Community Council (CNCC) program coordination.
• Online and In-Person Events: Oversee and support all online webinars and in-person events, coordinating logistics and managing relationships with vendors and sponsors.
• Innovation & Efficiency: Research and implement AI solutions for common member inquiries, with bonus points for using AI tools and automations to work more efficiently.

Required Skills & Experience

We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:

• Mid-level professional with proven experience managing communities and events, and a track record of successful marketing operations and content management.
• Deep expertise in essential platforms, including Canva, Google Docs/Slides, Mailchimp, WordPress, Zoom, Jotform, Notion, LinkedIn, and ChatGPT. This isn't a learning role—you need to be a subject matter expert.
• Demonstrated ability to work autonomously and manage your own time effectively to meet project goals, with a self-starter mentality and proactive problem-solving approach.
• Strong troubleshooting abilities and technical problem-solving skills.
• Exceptional attention to detail and quality control, with strong written communication skills to provide clear and concise status updates to the project team.