Community Manager - Vintage Durham

Bell Partners Inc.; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Career growth

Benefits package

Cell phone allowance

Health insurance

401(k) match

Vacation

Personal days

Training programs

Referral bonus

Diversity and inclusion

Empowerment culture

Job summary

Bell Partners Inc. in Durham, NC, seeks a Community Manager to lead all community operations, ensuring quality services and high resident satisfaction. You will supervise staff, recruit and onboard associates, and manage budgets while aligning leasing and marketing plans with market goals.

The role requires 3+ years in property management, strong leadership, and a focus on delivering exceptional customer service in a fast-paced environment. Employee development and inclusion are emphasized.

Qualifications

• BA/BS in business, sales, or related field, relevant experience, or a combination.
• Successful supervisory experience and ability to lead teams in a property management setting.
• Strong marketing, analytical, and customer service skills.

Responsibilities

• Motivate associates through recognition programs, training, and team building.
• Ensure team meets BAL strategic drivers.
• Train staff on proper leasing techniques and resident service.
• Ensure property performance is maximized, including walking the grounds and inspecting apartments.
• Tour visitors and guests to show amenities, apartments, models, community, etc.
• Conduct regular performance appraisals and address employee relations concerns.
• Maintain associate files and ensure satisfaction.
• Conduct weekly leasing and maintenance meetings.
• Develop and administer community budget, and evaluate unit prices.
• Develop annual marketing plan and conduct monthly reviews.
• Obtain bids for contract services and oversee capital projects.
• Hold responsibility for 35% of leasing activities.
• Regular attendance and punctuality.

Skills

Supervisory experience

Marketing skills

Time management

Interpersonal skills

Leadership / team building

Education

BA/BS in business, sales, or related field

Tools

MS Office Suite

MS Excel

Yardi Voyager

Job description

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.

Bell Partners reserves the right to amend this job description at any time.

What we can offer you:

• Opportunities for career growth
• Total rewards benefits package
• Cell phone allowance
• Family health insurance
• 401(k) match
• Vacation
• Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

What you’ll do to make a difference:

• Motivate associates through recognition programs, training, and team building
• Ensure team meets BAL strategic drivers
• Train staff members on proper leasing techniques and resident service
• Ensure property performance is maximized, including walking the grounds and inspecting apartments
• Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
• Conduct regular performance appraisals and address any employee relations or associate concerns
• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
• Conduct weekly meetings with leasing and maintenance staff
• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
• Develop an annual marketing plan and conduct marketing reviews monthly
• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
• Hold responsibility for 35% of leasing activities
• Regular attendance and punctuality

What you bring to our team:

• BA/BS in business, sales, or related field, relevant experience, or a combination
• Successful supervisory experience
• 3+ years’ experience in a property management role preferred
• The ability to build, lead, and serve on teams
• Strong marketing skills required
• Advanced mathematical skills and ability to analyze and explain financial reports
• Strong working knowledge of MS Office Suite including MS Excel
• Superior interpersonal skills and the ability to provide exceptional customer service
• Strong time management skills and the ability to multi-task required
• Knowledge of Yardi Voyager, or other similar programs preferred
• Demonstration of Bell Core Values

Physical requirements of the job:

• Walking, bending, reaching, climbing, and lifting to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials.
• Must be comfortable with heights and moving heavy objects #LI-JR1

We are an Equal Opportunity Employer.

Why Join Us?

At Bell, we're family. It is through the combined efforts of our associates that we achieve our Mission of being the apartment company of choice by creating value and honoring commitments to our residents, partners, and other associates. As part of Bell, your work is rewarded through competitive compensation and reward strategies, through sincere appreciation and through opportunities for enrichment and advancement. Collectively, our company boasts one of the most talented, hardworking, and service-oriented teams in the apartment industry. With a clear vision of where we want to go, and the best associates in the industry to help us get there, Bell's future remains bright!

Bell offers competitive benefits that can provide protection, peace of mind, and savings. From medical, dental and vision coverage to income protection, retirement savings and other benefits, we've got you covered.

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