Floating Community Manager

Bell Partners Inc.; Big River Township (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Career growth

Total rewards benefits package

Health insurance and 401(k)

Vacation, personal days, sick time

Training programs

Referral bonus plan

Diverse, equitable, inclusive work env

Job summary

Bell Partners is seeking a Floating Community Manager to lead and direct all community operations at a variety of locations across the region. You will recruit, hire, supervise staff, and ensure high resident satisfaction while traveling between properties to maintain staffing and performance targets.

You will develop budgets, market plans, and bidding for services, with a focus on leasing activities and continuous improvement in service delivery.

Qualifications

• BA/BS in business, sales, or related field.
• 3+ years’ experience in a property management role.
• Strong marketing skills.
• Strong knowledge of MS Office Suite, including Excel.

Responsibilities

• Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction.
• Train all staff on proper leasing techniques and resident service.
• Conduct regular performance appraisals and address associate concerns or employee relations issues.
• Maintain complete and accurate associate files and a high level of associate satisfaction.
• Develop and administer the community budget and review market prices.
• Develop an annual marketing plan and conduct monthly reviews.
• Obtain bids for contract services and oversee capital projects.
• Be responsible for 35% of leasing activities.

Skills

Marketing skills

Customer service

Interpersonal skills

Excel proficiency

Education

BA/BS in business or related field

Tools

Yardi

Onesite

Job description

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.

We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia.

As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. As a Floating Community Manager with Bell, you will be responsible for leading and directing all community operations at a variety of locations throughout the region.

The Community Manager leads and motivates community staff members to provide service to residents and maintain a high level of resident satisfaction. This position does not have a single designated worksite. Instead, this position is expected to travel between and perform work at multiple properties within a designated market or region. This position is responsible for recruiting, hiring, managing, and providing performance feedback to employees to ensure community performance and adequate staffing at multiple properties within the position’s designated market or region.

What we can offer you:

• Opportunities for career growth
• Total rewards benefits package
• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

What you’ll do to make a difference:

• Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction
• Train all staff members on proper leasing techniques and resident service
• Conduct regular performance appraisals and address any associate concerns or employee relations issues
• Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys
• Conduct weekly meetings with leasing and maintenance staff
• Develop and administer the community budget
• Evaluate unit prices following the market and budgeted goals
• Develop an annual marketing plan and conduct marketing reviews monthly
• Obtain bids for all contract services and oversee routine capital projects
• Be responsible for 35% of leasing activities
• Regular attendance and punctuality

What you bring to our team:

• Demonstration of Bell Core Values
• BA/BS in business, sales, or related field, relevant experience, or a combination
• 3+ years’ experience in a property management role preferred
• Strong marketing skills required
• Exceptional customer service and interpersonal skills
• Strong knowledge of MS Office Suite to include Excel required
• Yardi & Onesite knowledge preferred
• Excellent written and oral communication skills
• Willing to travel as required within the assigned region
• Physical requirements of the job: Walking, bending, reaching, climbing, and lifting to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials
• Must be comfortable with heights and moving heavy objects

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

Why Join Us?

At Bell, we're family. It is through the combined efforts of our associates that we achieve our Mission of being the apartment company of choice by creating value and honoring commitments to our residents, partners, and other associates. As part of Bell, your work is rewarded through competitive compensation and reward strategies, through sincere appreciation and through opportunities for enrichment and advancement. Collectively, our company boasts one of the most talented, hardworking, and service-oriented teams in the apartment industry. With a clear vision of where we want to go, and the best associates in the industry to help us get there, Bell's future remains bright! Bell offers competitive benefits that can provide protection, peace of mind, and savings. From medical, dental and vision coverage to income protection, retirement savings and other benefits, we've got you covered.