Community Manager - San Clemente

Groundfloor; San Clemente (CA); On-site; USD 13,776 - 27,552; Part time

Benefits offered by this job

Work with a diverse community

Foster real connections

Opportunity for meaningful impact

Job summary

A community-focused workspace in San Clemente is seeking a personable individual to manage daily operations and engage with members. You will coordinate events, troubleshoot issues, and create a welcoming environment. Ideal candidates have experience in customer service, a love for building relationships, and the ability to solve problems creatively. This role offers the chance to impact the community at Groundfloor’s exciting new location.

Qualifications

• 1-3 years of customer-facing experience in a fast-paced environment.
• A positive and outwardly sunny manner.
• An ability to solve problems with creativity and speed.

Responsibilities

• Manage day-to-day activity in our San Clemente location.
• Facilitate events and engage with members.
• Coordinate with maintenance and cleaning services.

Skills

Customer-facing experience

Interpersonal skills

Problem-solving

Tech-savvy

Event production

Job description

You’re in charge of delivering an exceptional work, lounge and event experience for every member of Groundfloor San Clemente. You’ll be the face of our company and the person who our members associate most with their membership. You’ll help people with problems, get to know them, engage with them, host them and make them feel welcome. You’ll also be in charge of all the practical things that come up day‑to‑day from coordinating external contractors (i.e. housekeeping and maintenance) to hosting events and talks.

Hours

• Part time, shift‑based, likely 10-20 hours per week depending on needs

What you’ll do

• Manage day-to-day activity in our San Clemente location
• Host our members, help check them in, troubleshoot their needs, answer their questions
• Be a friendly face who knows everyone’s names, proactively getting to know people
• Facilitate events, tours and talks in the space
• Coordinate with maintenance and cleaning services and other external contractors
• Handle issues as they arise, technical or otherwise (e.g., wifi, broken doors)
• Actively engage with each and every person in the space to make them feel welcome
• Manage opening and/or closing of the space, depending on the shift
• Coordinate with 3rd parties such as fitness instructors and food vendors
• Capture great content from the space for our social media
• Handle scheduling in the space generally, make sure that things are happening when they’re meant to from fitness classes to mealtimes to events
• Help reset the space for certain events as needed, whether rearranging furniture and adjusting light and sound depending on what’s going on

You’re a great fit if you have

• 1-3 years of customer‑facing experience in a fast‑paced environment
• A genuine love for people and thrive on making new relationships
• Experience with events and production
• A positive and outwardly sunny manner, whatever is going on
• You’re tech‑savvy, comfortable and eager to learn new systems
• Fantastic interpersonal skills, be the kind of person that others gravitate to
• An ability to solve problems, with creativity and speed
• An interest in what we’re building and a love for bringing people together

Why this is a great opportunity

• You get to work with one of the most exciting, diverse communities in San Clemente
• You get to be the face of a beautiful, brand‑new space
• You get to foster real connections with real people (not just nameless users!)
• You are joining us at the very start of our journey, giving you a real opportunity to provide meaningful impact on our long‑term trajectory
• Meet incredible people and be seen as a leader by everyone you interact with

What is Groundfloor

We’re a community‑focused workspace. We’re a private membership community, centered around work and connection. Members can use the space for whatever they want: work, to meet friends or to just relax outside the home.

Our membership community comes from all walks of life, including technology, art, literature and business. We’re not a tech‑only space, and are actively building a founding community that is diverse, inviting and friendly. Our vision is to have a Groundfloor club in every neighborhood in the world. We’re venture backed by some incredible investors, and have a founding team from the worlds of hospitality, design and product.

If you’re excited by what we’re building, let’s chat :)