Community Manager - Preserve at Gateway

Greystar; Forney (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Community Manager to lead a team in achieving financial and operational success. This role involves overseeing daily activities, ensuring resident satisfaction, and managing compliance with housing regulations. The ideal candidate will have a strong background in property management, excellent leadership skills, and a passion for community engagement. Join a forward-thinking company that values its employees with comprehensive benefits, including medical coverage, paid time off, and a robust 401(k) plan. Make a meaningful impact in the rental housing sector while enjoying a supportive work environment.

Benefits

Comprehensive medical, dental, and vision insurance

Paid time off including vacation and holidays

Onsite housing discounts

401(k) plan with company match

Paid parental leave

Employee assistance programs

Six-week paid sabbatical after 10 years

Qualifications

• Experience in property management or related field is essential.
• Strong leadership and communication skills are required.

Responsibilities

• Manage team members and daily activities to meet operational goals.
• Ensure compliance with housing laws and company policies.

Skills

Team Leadership

Sales and Marketing

Financial Management

Resident Satisfaction

Market Analysis

Education

Bachelor's Degree in Business or Related Field

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services across sectors such as rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages over $320 billion of real estate in 250 markets worldwide, with offices across North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1 million units globally, and has a robust investment management platform with over $79 billion of assets under management, including more than $36 billion in development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate industry. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Community Manager is responsible for managing and coordinating team members, daily activities, and resources to meet financial and operational goals. They ensure compliance with company policies, Fair Housing, ADA, FCRA, and other relevant laws governing multi-family housing operations.

Key Responsibilities:

1. Team Leadership: Recruit, oversee hiring, onboarding, training, and manage performance and professional development of team members in accordance with company policies and values.
2. Resident Satisfaction: Promote community culture, respond promptly to resident concerns, and address service issues to enhance satisfaction and retention.
3. Team Communication: Conduct daily huddles, meet regularly with team members, share goals, and ensure understanding of their roles.
4. Sales and Marketing: Supervise sales activities to achieve revenue and occupancy targets, conduct community tours, and organize resident and prospect events.
5. Community Engagement: Represent the community at events, participate in outreach marketing, and engage with the broader community.
6. Market Analysis and Strategy: Analyze local market trends, understand the competitive landscape, and develop marketing and leasing strategies to meet occupancy and NOI goals.
7. Property Maintenance: Conduct community inspections, ensure safety, cleanliness, and aesthetic standards are met.
8. Financial Management: Assist in budget development, analyze financial statements, and monitor financial performance.
9. Lease Enforcement: Conduct inspections, enforce lease terms, and manage eviction processes as necessary.
10. Owner Relations: Support the Regional Operations Manager with owner communications and community performance updates.
11. Reporting and Administration: Complete financial and administrative reports, maintain confidentiality, and perform other duties as assigned.
12. Social Media and Reputation Management: Monitor social media accounts and manage online reputation.

Physical Demands:

• Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work indoors and outdoors in all weather conditions.
• Lift up to 25 pounds independently and 50 pounds with assistance.
• Travel as needed for property support, training, or meetings.
• Work flexible hours, including evenings, weekends, and holidays.

Additional Compensation

Factors such as experience, business needs, and location influence pay within the posted range. The role may include bonuses based on performance, with variations for corporate and onsite positions.

Benefits:

• Comprehensive medical, dental, vision, disability, and life insurance benefits, with low employee costs for medical coverage.
• Paid time off including vacation, personal days, sick days, holidays, and birthday leave after one year.
• Onsite housing discounts for eligible employees.
• Six-week paid sabbatical after 10 years of service, with additional opportunities thereafter.
• 401(k) plan with up to 6% company match.
• Paid parental leave and fertility benefits.
• Employee assistance programs, insurance options, charitable programs, and more.

*Benefits vary for union and prevailing wage roles based on collective bargaining agreements and local laws.