Community Manager Manufactured Housing Communities PLUS HOUSING

Investment-Property-Group; Gresham (OR); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Employee Assistance Program

401k

Paid Time Off

Job summary

Investment Property Group is seeking a Community Manager to oversee two manufactured housing communities, Hogan Meadows in Gresham and Aspen Meadows in Portland. You will manage on-site staff, daily operations, and budgeting to meet financial and operational targets while ensuring compliance with company policies.

The role requires strong people skills, resident relations, rent collection, and vendor coordination, with a focus on excellent customer service and community engagement.

Qualifications

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with residents and teammates.
• Excellent time management and problem-solving abilities.
• Customer service oriented with ability to resolve conflicts.
• Experience with rent collection and delinquency management.
• Ability to improve efficiency, productivity, and profitability of the property.
• Excellent verbal and written communication with tenants and vendors.
• Familiarity with property management software and basic accounting.
• Marketing and leasing skills to maintain high occupancy.

Responsibilities

• Represent Investment Property Group professionally at all times.
• Oversee operational integrity of the manufactured housing community and support staff.
• Enforce lease agreements and community rules.
• Lead, coach, and motivate on-site staff.
• Manage the application process for new move-ins.
• Build relationships with residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements and reports to partner agencies.
• Oversee rent collection and bi-monthly deposits of all monies.
• Review delinquent accounts and accounting reporting.
• Hire, train, evaluate, develop, and discipline on-site staff.
• Address resident concerns and grievances.
• Coordinate with local agencies and law enforcement.
• Adhere to Fair Housing and Equal Employment standards.

Skills

Interpersonal skills

Time management

Problem solving

Customer service

Conflict resolution

Rent collection

Delinquency management

Communication

Vendor coordination

Marketing and leasing

Tools

Property management software

Basic accounting software

Job description

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

Position Overview:

• Job Title: Community Manager
• Salary: $28.00 - $32.00 per hour, depending on qualifications, education, and prior experience
• Other Compensation: This position includes a 2-bedroom, 1-bathroom manufactured home. The home includes a private backyard and a shed. *Living on site is required*
• Schedule: Monday – Friday; 8am - 5pm
• Explore Hogan Meadows: https://hoganmeadowsipgliving.com/
• Explore Aspen Meadows: https://aspenmeadowsipgliving.com/

Job Description Summary

We are seeking a dedicated Community Manager to manage the day-to-day operations at two manufactured housing communities, Hogan Meadows (136 homes) located in Gresham, OR and Aspen Meadows (118 homes), located in Portland, OR. This role includes managing team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals and ensures that the operation of the property complies with company policies and procedures and other laws and regulations governing manufactured housing operations.

Key Responsibilities:

• Represent Investment Property Group in a positive and professional manner at all times.
• Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance.
• Enforce lease agreements, community rules, and regulations.
• Exercise commons sense, good judgement, and consistency with management related matters.
• Oversee the application process for new move-ins.
• Lead, coach, and motivate team members to ensure employees feel valued and empowered.
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies.
• Ensure that all property staff adheres to the policies and procedures.
• Oversee the collection of rents and other monies and completes bi-monthly deposits of all monies collected.
• Review all delinquent accounts, resident receivables, and accounting reporting.
• Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff.
• Meet with and responds to resident concerns and grievance requests.
• Liaison with local community development agencies and law enforcement.
• Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Ensure site staff responds to resident requests or complaints.
• Manage legal work-up for property.

Qualifications & Requirements:

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.

What Will Make You Stand Up:

• Bilingual in Spanish and English is a preferred but not required.
• Skilled at and comfortable with adapting to changing priorities while ensuring residents feel heard and supported
• You are approachable and friendly, making residents feel welcome when they stop by the office.
• Hands-on experience coordinating and managing vendors, from scheduling services to ensuring quality and compliance.
• Brings a proactive, solution-oriented mindset, using available resources and company guidelines to resolve issues efficiently and independently.

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.