Assistant Community Manager Manufactured Housing Community

Ipg - Sage; Richland (WA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance

Health Savings Account

Employee Assistance Program

401k with company match

Accrued 4-weeks of paid time off

Job summary

Investment Property Group is seeking an Assistant Community Manager for Richland, WA. The role focuses on leasing, resident relations, rent collection, and daily property operations at Richland Mobile Home Park.

You’ll support a fast-paced team, coordinate maintenance, and drive occupancy through proactive sales and tours. The position requires a proactive, organized individual with strong communication and customer service skills, able to work some weekends and maintain community standards in a

Qualifications

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills to foster positive relationships with residents and teammates
• Excellent time management and problem-solving abilities
• Ability to handle conflict and provide high level of customer service
• Experience with rent collection and delinquency management
• Desire to improve efficiency, productivity and profitability of the property
• Strong verbal and written communication with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant homes and maintain occupancy

Responsibilities

• Represent IPG in a positive and professional manner
• Drive daily sales and marketing efforts to promote and sell available homes
• Conduct community tours for prospective buyers
• Work occasional weekends to support open houses and RV site activities
• Collaborate with Community Manager to ensure smooth daily operations
• Oversee rent collections, ledgers, delinquency follow-ups, and evictions as needed
• Assist with applications and leasing processes for new move-ins and renewals
• Perform daily property walks and document findings for action
• Conduct unit inspections and follow up on issues
• Address resident concerns and maintain high resident satisfaction
• Maintain professionalism and integrity with residents, vendors and stakeholders
• Attend professional meetings and regulatory inspections

Skills

Interpersonal skills

Time management

Customer service

Communication skills

Conflict resolution

Sales skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager Manufactured Housing Community

Full-time Regular Richland, Richland, WA, US

3 days ago Requisition ID: 2675

Salary Range: $24.00 To $28.00 Hourly

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

Position Overview:

• Job Title: Assistant Community Manager


• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience


• Schedule: Monday - Friday; 8am - 5pm and the ability to work occasional weekend hours as needed

We are seeking a dedicated Assistant Community Manager to support the operations at a manufactured housing community, Richland Mobile Home Park(334 homes), located in Richland, WA.. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment and connecting with people. This role also includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Key Responsibilities:

• Represent Investment Property Group in a positive and professional manner at all times.


• Drive daily sales and marketing efforts to promote and sell available homes within the community.


• Conduct community tours and engage prospective buyers with professionalism and enthusiasm.


• Work occasional weekend hours, as needed, to support open houses, pool operations and assist with the RV site (with flexible weekday hours to maintain a 40-hour work week).


• Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently.


• Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings as necessary.


• Assist with the application and leasing process for new move-ins and renewals and wait list management, ensuring accuracy, compliance, and a positive resident experience.


• Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action.


• Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action.


• Meet with and respond to resident concerns, requests, and complaints.


• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.


• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Qualifications & Requirements:

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units


• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members


• Exceptional time management and problem-solving skills


• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic


• Experience with rent collection and delinquency management


• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property


• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement


• Ability to handle complaints and ensure community standards are upheld
  
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities


• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates


• Must have a valid driver's license
  


• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more


• 401k with company match


• Accrued 4-weeks of paid time off (PTO)

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.