Community Manager – Manufactured Housing Communities

Investment Property Group; Provo (UT); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance

401k with company match

4 weeks PTO

Job summary

Investment Property Group is seeking a dedicated Community Manager to oversee day-to-day operations at two manufactured housing communities in Provo, UT and Springville, UT. You will manage staff, budgeted goals, and ensure compliance with policies and laws governing manufactured housing operations.

Responsibilities include enforcing lease agreements, optimizing occupancy, coordinating move-ins, and building strong relationships with residents, vendors, and stakeholders.

Qualifications

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance.
• Enforce lease agreements, community rules, and regulations.
• Exercise commons sense, good judgement, and consistency with management related matters.
• Oversee the application process for new move-ins.
• Lead, coach, and motivate team members to ensure employees feel valued and empowered.
• Build and maintain positive relationships with on-site teams, residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies.
• Ensure that all property staff adheres to the policies and procedures.
• Oversee the collection of rents and other monies and completes bi-monthly deposits of all monies collected.
• Review all delinquent accounts, resident receivables, and accounting reporting.
• Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff.
• Meet with and responds to resident concerns and grievance requests.
• Liaison with local community development agencies and law enforcement.
• Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Ensure site staff responds to resident requests or complaints.
• Manage legal work-up for property.

Skills

Interpersonal skills

Customer service

Time management

Conflict resolution

Communication skills

Rent collection

Tools

Property management software

Accounting systems

Job description

Investment Property Group is seeking a dedicated Community Manager to oversee day-to-day operations at two manufactured housing communities in Provo, UT and Springville, UT. You will manage staff, budgeted goals, and ensure compliance with policies and laws governing manufactured housing operations.

Responsibilities include enforcing lease agreements, optimizing occupancy, coordinating move-ins, and building strong relationships with residents, vendors, and stakeholders.