Community Manager: Lead Tenant Experience & Property Growth

Afton Properties; Santa Maria (CA); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K + Matching

Rental Discount

Paid Vacation

Paid Sick Leave

Paid Holidays

Descripción de la vacante

Afton Properties, Inc. is seeking a full-time Community Manager to oversee a Garden Style property with 200-250 units. You will manage staff, coordinate maintenance, handle tenant relations, and drive leasing, marketing, and financial performance.

Responsibilities include budgeting, compliance, safety, event planning, and vendor management. Proficiency with Yardi and CRM systems is preferred. Competitive bonuses up to $8,000/year accompany base compensation of $70,000–$80,000 per year.

Formación

• Five to ten years of experience as a Community Manager in a residential, hospitality, or similar industry.
• High school diploma or equivalent; college degree may be preferred or required.
• Strong communication and customer service skills are essential, as the Community Manager will need to manage employees, residents, potential residents, and Vendors.
• The Community Manager should have a thorough understanding of Fair Housing laws and regulations, as well as other pertinent rules and regulations.
• The Community Manager should be proficient in Office Suite and software programs used for managing leasing and marketing activities.
• The Community Manager should have a valid driver's license and reliable transportation.
• The Community Manager should be able to lift and move objects up to 25 pounds.

Responsabilidades

• Oversee and manage employees by assigning tasks and following up on their performance.
• Inspect and arrange maintenance to meet standards and coordinate property improvements as needed.
• Manage day-to-day operations and tenant relations by coordinating tenant requests, dispatching work orders, and establishing a positive relationship with tenants.
• Produce and maintain various forms, spreadsheets, and information packages. Manage the filing system for leases, tenants, insurance certificates, vendors, and contracts.
• Negotiate tenant leases and contracts in a timely and reliable manner, determine the needs of prospective tenants, and provide information on all aspects of properties.
• Advise upper management on the advertising and marketing of vacant spaces, coordinate staff to present properties in a positive light, and stay knowledgeable of the property market status.
• Oversee the financial aspects of a property, including collecting receivable accounts and managing operating expenses. Report periodically on financial performance.
• Stay knowledgeable of local industry standards, including property rental values and amenity standards.
• Maintain learning compliance by completing required courses on a timely basis, including Fair Housing Laws, Landlord & Tenant Laws, OSHA Safety Guidelines, and Equal Opportunity Laws.
• Prepare and submit regular reports to management on occupancy rates, maintenance issues, and financial performance.
• Develop and manage the property budget, including forecasting and controlling expenses.
• Provide exceptional customer service to tenants, visitors, and vendors and resolve any issues or complaints in a timely and professional manner.
• Ensure the safety and security of the property and its tenants by implementing and enforcing safety policies and procedures.
• Plan and coordinate community events, such as social gatherings, to enhance the tenant experience and promote a positive community atmosphere.
• Ensure that the property and its operations are in compliance with all local, state, and federal laws and regulations, including health and safety regulations, fair housing laws, and environmental regulations.
• Prepare and submit regular reports to management on the status of the property, including occupancy rates, maintenance issues, and financial performance.
• Implement and promote sustainable practices, such as energy efficiency and waste reduction, to reduce the property's environmental impact and lower operating costs.
• Develop and manage relationships with vendors, such as maintenance contractors, to ensure the efficient and cost-effective operation of the property.
• Utilize Yardi and other property management software, as well as CRM software for customer service, to manage property operations and communications with tenants and vendors. Stay up to date on new software and technology as needed.
• Handle special projects or assignments as requested by management.

Conocimientos

Leadership

Customer service

Communication

Property management

Educación

High school diploma

College degree preferred

Herramientas

Yardi

CRM software

Office Suite

Descripción del empleo

Afton Properties, Inc. is seeking a full-time Community Manager to oversee a Garden Style property with 200-250 units. You will manage staff, coordinate maintenance, handle tenant relations, and drive leasing, marketing, and financial performance.

Responsibilities include budgeting, compliance, safety, event planning, and vendor management. Proficiency with Yardi and CRM systems is preferred. Competitive bonuses up to $8,000/year accompany base compensation of $70,000–$80,000 per year.