Community Manager: Lead Resident Experience & Performance

Omninet Capital LLC; Kent (WA); On-site; USD 80,000 - 90,000; Full time

Job summary

Omninet Capital LLC in Kent, Washington seeks a seasoned Community Manager to lead Madison Plaza. You will oversee day-to-day operations, drive occupancy, and manage the onsite team to deliver exceptional resident experiences.

The role emphasizes leasing performance, budgeting, and collaboration with accounting and management to optimize property results. Bachelor's degree preferred; Spanish a plus. Regular full-time employment with $80,000–$90,000 compensation.

Qualifications

• Seven or more years of progressive multifamily property-management experience.
• Proven success leading teams and driving occupancy, resident satisfaction, and financial performance.
• Strong financial acumen, including budgeting, forecasting, and variance analysis.
• Strong customer-service orientation with excellent judgment and problem-solving skills.
• Excellent communication, organization, and leadership skills.

Responsibilities

• Lead day-to-day property operations, including resident relations, maintenance, vendors, inspections, apartment turns, and property presentation.
• Drive occupancy, leasing, renewals, resident retention, and overall revenue performance.
• Monitor traffic, conversion, pricing, concessions, delinquency, and competitive market conditions.
• Coach the onsite team to deliver a strong leasing experience and consistently follow through with prospective residents.
• Develop resident engagement and retention initiatives that strengthen the community.
• Review financial statements, forecasts, accruals, and monthly variances and take corrective action as needed.

Skills

Seven+ years PM experience

Team leadership

Financial acumen

Customer service

Communication & leadership

Education

Bachelor's degree preferred

Spanish fluency a plus

Tools

Yardi

Microsoft Office

Excel

Job description

Omninet Capital LLC in Kent, Washington seeks a seasoned Community Manager to lead Madison Plaza. You will oversee day-to-day operations, drive occupancy, and manage the onsite team to deliver exceptional resident experiences.

The role emphasizes leasing performance, budgeting, and collaboration with accounting and management to optimize property results. Bachelor's degree preferred; Spanish a plus. Regular full-time employment with $80,000–$90,000 compensation.