Community Manager III

Associa; Alpharetta (GA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Homeside Properties, an Associa company, seeks a Community Association Manager III to supervise assigned communities, liaise with boards and homeowners, and oversee administration per agreements. This role emphasizes budget oversight, maintenance of records, and coordination of vendor activities.

Ideal candidates will have CAM or GA Real Estate licensing, strong MS Office skills, and proven experience in community associations.

Qualifications

• Proficient with MS Office products (Word, Excel, Outlook).
• Experience with communities, property, real estate, and HOA operations.
• Knowledge of board roles and how they interface with homeowners requests.
• Strong business writing, grammar, punctuation and spelling.
• Proficient conflict resolution skills.
• Excellent professional communication (phone, interpersonal, written).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and prioritization under deadlines.
• CAM license or GA Real Estate license required.

Responsibilities

• Supervise the operation and administration of the Association per the management agreement and policies.
• Serve as primary liaison with the Association Board and homeowners.
• Perform administrative and management duties as requested by the Board.
• Ensure management tools (calendar, action items, budgets, etc.) are developed and used.
• Review monthly financials and submit a management summary to the Board.
• Advise on major capital expenditures for property upkeep.
• Monitor delinquency rates and the collections process for the portfolio.
• Attend Board meetings and community events as needed.
• Prepare Board packages within established time frames.
• Keep Board informed of legal actions involving the Association.
• Maintain unit and contract files for the Association’s operations.
• Assist ARB with architectural review and inspections.
• Maintain the resident database (C3) and related records.
• Oversee vendor management, procurement and performance evaluations.
• Coordinate inspection of facilities/common areas and follow up actions.
• Oversee AP processes per home office standards.
• Perform other duties as assigned.

Skills

MS Office

HOA/Community associations

Board liaison

Business correspondence

Conflict resolution

Professional communication

Time management

Self-motivation

Team player

CAM license

Education

Associates Degree

Bachelor's Degree

Job description

Are you ready for an exciting opportunity as a Community Association Manager III (On-Site/Portfolio Community Association Manager) while joining a great team at Homeside Properties, an Associa company located in Alpharetta, GA?

As a Community Association Manager III, you will be responsible for providing the overall supervision of assigned community association(s). The Community Association Manager III interacts with internal and external customers including homeowners, vendors,board members and committee members, as well as staff within the branch office.

Duties include but are not limited to:

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of Associa staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange
  appropriate follow up actions as required.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Associates Degree Required.
• Bachelors Degree Preferred.
• 0 - 3 years of Management and/or Supervisory experience.
• 3 - 5 years of Community Association experience.
• GA Cooperative experience preferred.
• Please Note: This position requires a Community Association Manager (CAM) or a GA Real Estate License. In addition, this will be a Hybrid onsite position along with spending one (1) day a week onsite at a Co-Operative.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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