Community Manager, Github

DBeaver; Austin (TX); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate Community Manager to engage with a vibrant community of developers and users. This role involves managing community interactions on GitHub, fostering relationships, and developing content that resonates with users. You'll play a crucial role in ensuring that community feedback is heard and acted upon, all while promoting a culture of collaboration and support. If you thrive in dynamic environments and have a passion for helping others navigate the world of databases, this opportunity is perfect for you!

Qualifications

• Experience in technology and online developer communities.
• Excellent communication skills to explain complex concepts simply.

Responsibilities

• Manage community requests and tickets on GitHub.
• Build relationships within the industry and community.

Skills

Community Management

Communication Skills

Data Management

Technical Understanding

Social Media Engagement

Education

Bachelor's Degree

Tools

GitHub

Social Media Platforms

Job description

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At DBeaver, our vision is to seamlessly integrate data into the routines and decision-making processes of every professional. With a dedicated community of over 10 million active users worldwide who constantly inspire us, our open-source approach fuels our innovation. Our passion for databases and dedication to crafting exceptional management tools has driven us to become the leading provider of cross-platform enterprise data and database software.

DBeaver is looking for an enthusiastic, well-organized, and passionate Community Manager for our GitHub. If you understand the nuances of how software is built, can inspire online audiences, and can work across different communities and departments, we would love to hear from you.

At DBeaver, our Community Manager will wear many hats to win the hearts and minds of software teams. In this role, you'll foster and build networks with developers, devops, engineering managers, and even business users. You will have a chance to work with a community that already includes millions of users worldwide. We believe that your work will help community members find solutions and answers to their questions faster, feel that they are part of the big story, and inspire them for future achievements.

At DBeaver everyone loves open-source and cares about our community. You won't need to fight for any initiatives; we will gladly listen to your ideas.

Location: This role can be based remotely in either the United States or Europe, or in our office in Belgrade, Serbia.

What You'll Do

1. Work with the DBeaver community, managing community requests and tickets on GitHub, and potentially other platforms.
2. Assess and build structure and internal initiatives to track, manage/organize, and escalate incoming community feedback and issues.
3. Help respond to users with issues related to working with different databases using DBeaver desktop products.
4. Conduct competitive analysis to assess how we can always lead the industry with powerful, engaged, thoughtful, and surprising advocacy and engagement.
5. Build relationships within the industry and community to be their representative for DBeaver in helping to engage, be successful, and deliver great work and collaboration.
6. Work with product, engineering, and marketing teams to help support your and their success.
7. Always challenge our assumptions and be singularly focused on delivering the very best communication and collaboration platform in the world.
8. Develop content that promotes engagement with different types of users, solving their problems, and using the product.
9. Integrate company brand, voice, and messaging into developed content and represent that brand well.
10. Be active in other communities and platforms to foster collaboration and relationships with other communities and organizations.
11. Run powerful social media, events, and other outward-facing efforts to grow our customer, community, and user base.

What You Bring

1. Experience working in technology and other online developer communities.
2. Understanding of the world of databases and specific processes related to data management.
3. Excellent communication and writing skills, with the ability to explain complex concepts simply.
4. Skills in facilitating complex and sensitive community situations with humility, judgment, tact, and humor.
5. Ability to work independently and manage multiple priorities.

Nice To Have

1. Experience and knowledge of open-source workflows, projects, and culture.
2. Prior developer experience, preferably on infrastructure projects.
3. Existing networks across diverse communities and social media platforms.
4. Passion for databases and eagerness to help others, which cannot be learned from a resume.

About DBeaver

At DBeaver Corporation, we create data solutions that adapt to users' needs, from open-source tools to enterprise software. Our mission is to enable all people and organizations to leverage data effectively.

We are committed to a diverse and inclusive workplace where everyone feels valued. If you want to join a vibrant, dynamic team, apply today.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: IT System Data Services