Community Manager Assistant

Cedar Management Group; Burlington (NC); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Cedar Management Group is seeking a detail-oriented admin professional to assist in HOA operations. You will support community managers, manage communications, organize appointments, and help with inspections and reports. Prior Vantaca experience is required, with adeptness in Google Suite and strong written and verbal communication.

Office presence is essential. Ideal candidates have a high school diploma, 1+ year related experience, and the ability to multitask under pressure while adhering to

Qualifications

• High school diploma with 1+ year related experience.
• Prior Vantaca experience required.
• Adaptable to changing work demands.
• Strong written and verbal communication.
• Proficient with Google Suite.
• Must be physically present in the office.

Responsibilities

• Proficient with Google Suite including Gmail, Docs and Sheets.
• Communicate effectively with clients and co-workers.
• Provide support to community managers for daily HOA needs.
• Monitor inbox and calls with a 48-hour turnaround.
• Organize and schedule appointments.
• Attend HOA annual and contracted meetings.
• Complete inspections of properties as contracted.
• Assist in preparing regularly scheduled reports.
• Understand association and financial documents.

Skills

Google Suite

Communication

Interpersonal skills

Multitasking

Independent work

Decision making

Customer support

Calendar management

Meeting attendance

Property inspections

Report preparation

Financial documents

Attention to details

Education

High School Diploma

1+ year experience

Vantaca experience

Tools

Vantaca

Job description

Description

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
• Strong interpersonal, written and verbal communication skills required
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
• Strong decision‑making, organizational and problem‑solving skills
• Provide support to our community managers assisting in daily HOA needs.
• Monitor inbox and incoming calls with a 48‑hour turnaround time.
• Organize and schedule appointments
• Attend HOA annual and contracted meetings
• Complete inspections of properties as contracted
• Assist in the preparation of regularly scheduled reports
• Knowledge and understanding of association and financial documents.

Requirements

Education and Training:

• High School Diploma
• 1+ years related experience; or equivalent combination of education and experience
• Prior Vantaca experience required

Adaptability:

• Adapts to changing work demands
• Stays focused on own work when faced with challenges and/or difficulties
• Stays open to and learns from feedback

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance
• Creates documents, reports, etc. using a writing instrument or computer
• Ability to enter and locate information on a computer
• Visually verifies and/or reads information
• Sits for an extended period of time
• Must be physically present in the office as the needs of the business dictates