Community Manager - 17 Broad Apartments

Capital Square Living; Chattanooga (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonuses

Healthcare

Cell phone reimbursement

PTO and holidays

VTO

401(k) matching

Housing discount

Professional development opportunities

Job summary

Capital Square Living is seeking a Community Manager to oversee daily operations at a Chattanooga property, lead a on-site team, and ensure financial and leasing targets are met.

You will manage budgets, vendor relations, and resident services while maintaining property standards and compliance with laws and company policies.

Qualifications

• High school diploma, GED, or related experience and/or training.
• Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members.
• Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features.
• Proficient in word processing, spreadsheet, and database management programs to complete required reports and employment documents.

Responsibilities

• Manage day-to-day operations of the property and lead the on-site team to meet budgeted goals.
• Approve applications, conduct inspections, enforce leases, and manage collections and renewals.
• Oversee vendor payments, budget development, and financial reporting.
• Analyze market trends and implement marketing/leasing strategies to hit occupancy and revenue targets.
• Ensure maintenance standards and safety across the property and respond to resident inquiries.

Skills

Management

Supervisory skills

Communication

Budgeting

Education

High school diploma or GED

Tools

Yardi

Job description

Community ManagerReports to: Regional Property ManagerSUMMARYOur Community Manager handles the day-to-day operations of an assigned property, including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. He, she, or they will ensure that the operation of the property complies with CS Living policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.PRIMARY RESPONSIBILITIESProvides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patternsMeets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reportsApproves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, and coding charges to appropriate accountsManages communication between the vendor/contractor, accounting, and the client/owner as neededControls expenditures by staying within the approved budget and manages the balances of cash fundsOversees the leasing process by approving prospective resident applications, discounts, and renewal leases; conducts periodic apartment inspections; follows proper notice requirements; evicts residents; and imposes and collects late fees and other charges as allowable and stated in the terms of the leaseGathers, analyzes, and interprets current market and economic trends that may impact the property, and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goalsPromotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve and address service issuesEnsures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requestsConducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appealCompletes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessaryKNOWLEDGE AND SKILLS REQUIREMENTSHigh school diploma, GED, or related experience and/or trainingDemonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialistsAbility to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property’s operationProficient in word processing, spreadsheet, and database management programs in order to complete required reports and employment documentsStrong proficiency in using property management software (preferably Yardi and/or equivalent)Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budget, and other fiscal reporting informationWORK HOURSWill normally work a Monday–Friday schedule with rotating weekends; hours may vary to meet the business needs of the property.WORK LOCATIONOnsite at our properties. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.COMPENSATION & BENEFITSIndustry-competitive salary and performance-based bonusesComprehensive medical, dental, and vision coverage, with 100% employee-only benefit premiums covered for medical plans$35 per paycheck cell phone reimbursement120 Paid Time Off (PTO) hours, plus 40 hours of sick time11 company-paid holidays, 2 floating holidays, and 2 days of VTO (Voluntary Time Off)Matching 401(k) contribution30% housing discountProfessional development opportunitiesEQUAL OPPORTUNITY EMPLOYERAt Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don’t hesitate to let us know.