Community Manager

Acento Real Estate Partners LLC.; Washington (District of Columbia); On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

Paid time off

Paid holidays

EAP

401(k) with employer match

Quarterly bonuses

Leasing commissions & renewal bonuses

Referral program

Job summary

Acento Real Estate Partners LLC is seeking a dedicated Community Manager to lead daily operations of a residential community in the United Kingdom. You will manage leasing, maintenance, resident satisfaction, and compliance while building a high-performing on-site team to maximize occupancy and financial performance.

With 5+ years in on-site property management and a background in business or marketing, you’ll develop budgets, set rent strategies, and drive marketing initiatives to sustain high

Qualifications

• 5+ years of on-site property management experience, preferably in multifamily housing.
• Bachelor’s degree in Business, Marketing, or related field preferred.
• Proficiency in property management software (Onesite), Microsoft Office, Teams, and Adobe.
• Bilingual in Spanish & English desired or required depending on community needs.

Responsibilities

• Oversee daily operations of the community including leasing, maintenance, resident satisfaction, and compliance.
• Build, lead and mentor on-site staff to foster collaboration and excellence.
• Develop and execute the property’s financial plan, operating budget, and rent strategies.
• Maximize occupancy through competitive rent levels, renewals, and marketing initiatives.
• Collaborate on asset performance decisions and capital improvement projects.
• Ensure compliance with housing regulations and company policies.

Skills

Leadership

Customer service

Communication

Team building

Strategic mindset

Problem solving

Spanish & English bilingual

Education

High school diploma or GED

Bachelor’s degree in Business/Marketing or related field

Tools

Onesite

Microsoft Office

Microsoft Teams

Adobe

Job description

At Acento Real Estate Partners, we don’t just manage apartment communities—we build vibrant, inclusive neighborhoods where people love to live and work. Headquartered in the Washington, DC area, Acento is a leading property operations and investment management company focused on multifamily communities in Hispanic markets and Workforce Housing.

Since 2002, we’ve been recognized as a trusted expert in acquiring, redeveloping, and managing residential and commercial assets. Diversity is one of our core strengths, and we’re proud to foster a workforce and resident base as dynamic and diverse as the communities we serve.

We’re growing fast and have an immediate opening for a dedicated, goal-driven Community Manager to lead the day-to-day operations of one of our residential communities. This leadership role offers the chance to build a high-performing team, maximize financial performance, and help create a thriving environment for residents and staff.

What You’ll Be Doing:

• Oversee Daily Operations: Manage all aspects of the community’s operations, including leasing, maintenance, resident satisfaction, and compliance.
• Build & Lead a Team: Hire, train, and mentor on-site staff to foster collaboration, accountability, and a culture of excellence.
• Budgeting & Financial Performance: Develop and execute the property’s financial plan, operating budget, and rent strategies to drive revenue and profitability.
• Maximize Occupancy: Set competitive market rent levels, optimize renewal strategies, and oversee marketing initiatives to maintain high occupancy and resident retention.
• Asset Management: Collaborate on property performance decisions and capital improvement projects to protect and enhance the asset.
• Risk & Compliance: Ensure compliance with housing regulations, company policies, and local/state/federal laws.

What You’ll Bring:

• 5+ years of experience in on-site property management, preferably in multifamily housing
• High school diploma or GED required (Bachelor’s degree in Business, Marketing, or related field preferred)
• Proficiency in property management software (preferably Onesite), Microsoft Office, Microsoft Teams, and Adobe
• Strong leadership and team-building skills
• Excellent customer service and communication abilities
• Strategic mindset with problem-solving and critical-thinking skills
• Marketing experience to help drive leasing and retention efforts
• Bilingual in Spanish & English desired (or required, depending on community needs)
• A passion for continuous learning and professional development

Why You’ll Love Working With Us:

• Medical, dental, and vision insurance with Health Reimbursement Account (HRA) partially paid by employer
• Short & long-term disability + life insurance at no cost to you
• 18daysPaid time Off
• 11.5daysPaid Holidays
• Employee Assistance Plan (EAP)
• 401(k) with 4% employer match
• Eligible for quarterly bonuses
• Leasing commission & renewal bonus opportunities
• Employee referral program