Community Manager

Borna's General Hardware Ltd.; United States; Remote; USD 30,000 - 45,000; Part time

Job summary

Borna's General Hardware Ltd. is seeking a motivated Community Manager for an internship position to enhance their online presence. The ideal candidate will engage through content creation and customer interaction, ensuring a strong community connection. Responsibilities include managing social media, responding to comments, and organizing events. Applicants should have a background in marketing and excellent communication skills.

Benefits

Company events

Work from home

Qualifications

• Proven work experience as an online community manager.
• Ability to identify and track relevant community metrics.
• Experience in social media management and community initiatives.

Responsibilities

• Provide engaging content for the online community.
• Respond to customer queries in a timely manner.
• Organize and participate in local events to build community.

Skills

Communication

Social Media Management

Customer Service

Content Creation

Attention to Detail

Education

Secondary School

Diploma or Certificate in Marketing

Job description

We are looking for a qualified Community Manager to join our online company. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you in person! Our ideal candidate has exceptional oral and written communication skills and can develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community and ultimately, you should be able to act as the face and voice of our online company and manage all community communications. The qualified recruited candidate will go through about a month worth of job training and have tests for each module of the training to make sure they completely learnt the content and do a final exam to graduate from the training and then receive a certificate to move onto the actual virtual and non-virtual workplace environment.

Responsibilities:

• Provide engaging text, image and video content for the online community
• Respond to comments and customer queries in a timely manner
• Able to interpret applied strategies and competencies for community growth and management
• Monitor and report on feedback and online reviews
• Organize and participate in local events to build community and boost brand awareness
• Build relationships with customers, potential customers, industry professionals and journalists through LinkedIn
• Stay up to date with digital technology trends
• Posting at least once every week on our online community feed in Mighty Networks
• Providing engaging text, image and video content for the community
• Responding to comments and customer queries in a timely manner

Requirements and skills:

• Proven work experience as an online community manager
• Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series and writing a monthly email newsletter)
• Ability to identify and track relevant community metrics (e.g., repeat attendance at events)
• Excellent writing skills
• Hands on experience with social media management for online companies like ours
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online and offline marketing and marketing channels
• Attention to detail and ability to multitask
• Diploma or certificate in Marketing or relevant field

Job Type:

Internship Contract

• Company events
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

Supplemental pay types:

Education:

• Secondary School (required)

Experience:

• Marketing: 1 to 2 years (preferred)

Work Location and prerequisites:

• National Capital Region
• Background Check required by local enforcement agency
• Company events
• Work from home

START DATE: 04/04/2024

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

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