Community Manager

Solomon Page; United States; On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Direct deposit

Commuter benefits

Freelancers program

Job summary

Solomon Page is seeking two Community Managers to support the day-to-day management of social communities for a leading medical aesthetics account in Los Angeles. You’ll report to the Social Media Manager and engage across channels while upholding brand voice, guidelines, escalation protocols, and regulatory requirements.

Responsibilities include monitoring, moderating, responding to comments and DMs, and coordinating with cross-functional teams.

Qualifications

• Hands-on experience in community management and social engagement.
• Experience in regulated or brand-sensitive environments.
• Healthcare/medical aesthetics, skincare, pharma, or healthcare a plus.
• Strong understanding of social platforms and consumer behavior.
• Excellent judgment for sensitive or escalated situations.
• Strong writing and brand voice.
• Highly organized and able to work within approval processes.
• Ability to collaborate with cross-functional agency teams.

Responsibilities

• Monitor, moderate, respond to, and engage with daily social activity across channels.
• Manage comments, DMs, user-generated content, and brand conversations.
• Maintain the brand’s tone of voice and follow approved guidelines.
• Support social publishing and scheduling as needed.
• Identify trends, sentiment shifts, and consumer questions.
• Escalate sensitive conversations per established protocols.
• Partner with Social, Strategy, Account, and PRC teams.
• Ensure engagement complies with messaging and regulatory requirements.

Skills

Community management

Social engagement

Brand voice

Regulated environments

Healthcare experience

Strong writing

Cross-functional collaboration

Organization

Job description

We’re looking for two Community Managers to support the day-to-day management of social communities for a leading medical aesthetics account. based in Los Angeles, Reporting to the Social Media Manager, you’ll manage engagement across assigned social channels while working within established community guidelines, brand voice, escalation protocols, and regulatory requirements.

• Location: Los Angeles, CA
• Type: Contract
• Duration: 6 months, with an initial 2-month commitment
• Rate: $33/hour
• Environment: Agency

Responsibilities:

• Monitor, moderate, respond to, and engage with daily social activity across assigned channels.
• Manage comments, DMs, user-generated content, and relevant brand conversations.
• Maintain the brand’s tone of voice and ensure all engagement follows approved guidelines.
• Support social publishing and scheduling as needed.
• Identify and flag emerging trends, sentiment shifts, consumer questions, and potential issues.
• Escalate sensitive or potentially problematic conversations according to established protocols.
• Partner closely with Social, Strategy, Account, and PRC teams.
• Ensure all community engagement remains compliant with approved messaging and regulatory requirements.

Required Qualifications:

• Strong hands-on experience in community management and social engagement.
• Experience working within regulated or highly brand-sensitive environments.
• Medical aesthetics, skincare, beauty, pharma, or healthcare experience is a plus.
• Strong understanding of social platforms, online communities, and consumer behavior.
• Excellent judgment when responding to sensitive or escalated situations.
• Strong writing skills with a keen understanding of brand voice.
• Highly organized and comfortable working within established approval and escalation processes.
• Ability to collaborate effectively with cross‑functional agency teams.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

• medical
• dental
• 401(k)
• direct deposit
• commuter benefits
• including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.