Community Manager

Partyhat; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Partyhat seeks a front-line cultural catalyst to own its online ecosystem and energize community spaces in a 24/7 Web3 environment. You will lead a global team of moderators and ambassadors, shaping culture, coordinating events, and turning user feedback into product insights.

The role demands charisma, emotional intelligence, and a track record of commanding digital rooms. Full remote and highly autonomous, with the opportunity to scale engagement at lightspeed.

Qualifications

• Experience building or scaling highly active online communities.
• Exceptional verbal and written communication; able to handle high-stakes situations in real time.
• Willing to be online 24/7 to support global engagement.
• Native Web3 fluency; understands on-chain communities and their language.
• Structured, self-motivated with the ability to manage large multi-channel boards.

Responsibilities

• Culture Architecture: build and sustain daily energy, tone, and engagement across core community spaces (Discord, Telegram, and emerging channels).
• Ambassador Engineering: recruit, train, and manage moderators and community champions with 24/7 coverage protocols.
• Event Orchestration: design, launch, and host high-velocity community initiatives (live spaces, digital tournaments, viral campaigns).
• Feedback Synthesis: translate chat feedback into actionable development data for the product team.
• Crisis Management: resolve issues during launches or surges with calm, decisive handling.
• Onboarding Logic: optimize entry funnel to welcome and integrate newcomers into active participation loops.

Skills

People catalyst

Narrative mastery

Hyper-availability

Web3 literacy

Operational excellence

Job description

The Mission

The internet is full of dead chat rooms managed by passive moderators who do nothing but copy-paste announcements and drop generic welcome emojis. That isn’t what we are building. We need a front-line cultural catalyst to take total ownership of the Partyhat ecosystem, inject it with relentless energy, and scale our community spaces into a high-utility powerhouse. This is a high-availability role for a digital tribal leader who understands that an active, fiercely loyal community is the ultimate competitive advantage in the 24/7 Web3 economy.

We don’t care about traditional corporate credentials—we care about charisma, emotional intelligence, and a track record of commanding digital rooms. If you know how to navigate the chaotic pulse of online subcultures, keep thousands of users hyped through high-velocity product cycles, and turn raw chat volume into an organized asset, we will give you the complete creative sovereignty to run our home base.

Key Responsibilities

• Culture Architecture: Mainframe and cultivate the daily energy, tone, and engagement across all core community spaces (Discord, Telegram, and emerging digital channels).

• Ambassador Engineering: Recruit, train, and manage an elite global team of moderators and community champions, establishing clear 24/7 coverage protocols.

• Event Orchestration: Conceptualize, launch, and host high-velocity community initiatives—from live audio spaces and digital tournaments to viral interactive campaigns.

• Feedback Synthesis: Act as the critical human bridge between our users and the product team, transforming unstructured chat feedback into clear, actionable development data.

• Crisis Management: Command real-time issue resolution and sentiment control during high-traffic product launches, technical surges, or market volatility with cold, level-headed precision.

• Onboarding Logic: Optimize the initial community entry funnel, ensuring new arrivals are instantly educated, welcomed, and integrated into active ecosystem participation loops.

The Requirements

• The “People Catalyst”: Proven experience building, scaling, or managing highly active online communities. You understand user retention, tribal psychology, and how to keep a digital room alive.

• Narrative Mastery: Exceptional verbal and written communication skills. You can write sharp, engaging announcements and defuse high-stakes situations effortlessly in real-time.

• Hyper-Availability: This isn’t a 9-to-5. Digital communities are alive 24/7, and the heaviest engagement waves happen on nights and weekends. You must be available 7 days a week to pilot the ship and handle critical surges.

• Web3 Literacy: You possess a native fluency in the Web3 landscape. You live on-chain, intuitively understand the psychology of digital asset communities, and speak their language naturally.

• Operational Excellence: Self-motivated and highly structured; you can manage massive, chaotic multi-channel message boards without losing track of core analytics, moderation schedules, or brand protocols.

Operational Details

• Location: Fully Remote.

• Schedule: On-call 7 days a week (Requires high flexibility to orchestrate global, 24/7 community coverage).

• Payment: All compensation is processed in digital assets (USDC/USDT).

Why Join Us?

We offer more than just a typical community management role; we offer the chance to command the engine room of a global powerhouse.

• Extreme Autonomy: We value cultural resonance and output over red tape. You will have the freedom to test wild ideas and build the community experience your way.

• Massive Strategic Leverage: Manage a global stage backed by elite internal distribution networks, deep asset infrastructure, and a team moving at lightspeed.

• A Culture of Momentum: Join an ecosystem that moves fast and rewards execution. You will be constantly learning, testing new engagement paradigms, and tracking real-world community growth metrics.

• High-Growth Upside: We value “potential over pedigree.” For a Community Manager who consistently transforms a chat grid into a high-utility asset, there is a clear, wide runway into senior operational and growth positions.