Community Manager

Nicely Co.; Tulsa (OK); On-site; USD 52,000 - 64,000; Full time

Job summary

Nicely Co. is seeking a Community Manager to strengthen clear storytelling, editorial quality, audience engagement, channel strategy, and measurable content programs. This early-stage role requires translating company priorities into clear, dependable work and partnering across functions to build scalable processes.

The successful candidate will use sound judgment, communicate tradeoffs, and operate with autonomy, with responsibilities that may evolve as the company grows.

Qualifications

• Must demonstrate ability in clear storytelling and editorial quality.
• Strong written and verbal communication with cross-functional partners.
• Experience building audience engagement and channel strategy in early-stage companies.

Responsibilities

• Own day-to-day work across storytelling, editorial quality, audience engagement, channel strategy, reputation, and measurable content programs.
• Translate priorities into documented plans, decisions, and measurable outcomes.
• Build lightweight, repeatable processes suited to an early-stage company and evolve over time.
• Collaborate across functions to resolve dependencies and deliver complete outcomes.
• Identify risks early and escalate consequential decisions with proposed solutions.
• Maintain accurate documentation and handle information responsibly.
• Use evidence and feedback to improve quality, efficiency, and stakeholder experience.
• Communicate progress, constraints, priorities, and results clearly to teammates.

Skills

Clear storytelling

Editorial quality

Audience engagement

Channel strategy

Reputation management

Measurable content programs

Strong communication

Cross-functional collaboration

Ambiguity management

Job description

Community Manager

Help build Nicely Co.'s clear storytelling, editorial quality, audience engagement, channel strategy, reputation, and measurable content programs as Community Manager, with meaningful ownership in an early-stage company.

Position overview

Nicely Co. is seeking a Community Manager to strengthen clear storytelling, editorial quality, audience engagement, channel strategy, reputation, and measurable content programs. This role will turn company priorities into clear, dependable work while partnering directly with colleagues across functions.Nicely Co. is an early-stage company, so this position will help create the processes and internal systems behind the work, not merely inherit a mature playbook. The successful candidate will use sound judgment, communicate tradeoffs, and operate with appropriate autonomy.Responsibilities may evolve as the company grows. This is an opportunity to influence how the Communications & Content function develops, establish useful standards, and leave behind systems that scale responsibly.

Responsibilities

• Own day-to-day work across clear storytelling, editorial quality, audience engagement, channel strategy, reputation, and measurable content programs.
• Translate the priorities of the Community Manager role into documented plans, decisions, and measurable outcomes.
• Build lightweight, repeatable processes that fit an early-stage company and can mature over time.
• Collaborate across functions to resolve dependencies and deliver complete outcomes.
• Identify risks early, recommend proportionate solutions, and escalate consequential decisions.
• Maintain accurate documentation and handle company, customer, and employee information responsibly.
• Use relevant evidence and feedback to improve quality, efficiency, and stakeholder experience.
• Communicate progress, constraints, priorities, and results clearly to affected teammates.

Qualifications

• Demonstrated capability relevant to clear storytelling, editorial quality, audience engagement, channel strategy, reputation, and measurable content programs.
• Judgment and ownership appropriate for the Community Manager scope.
• Strong written and verbal communication with both specialists and cross-functional partners.
• Ability to organize ambiguous work, make progress independently, and document decisions.
• Comfort building systems in an early-stage environment where priorities may evolve.
• Commitment to ethical conduct, confidentiality, security, accessibility, and inclusive collaboration.

Preferred qualifications

• Experience with modern methods and tools used in Communications & Content.
• Experience in a startup, small business, or other resource-conscious environment.
• Evidence of improving a workflow, standard, product, service, or measurable outcome.
• Relevant education, certification, portfolio, or equivalent practical experience.
• Flexible work arrangements where applicable.
• Opportunity to help build an early-stage company.
• Direct impact on company growth and operating quality.
• Cross-functional collaboration and professional development opportunities.
• Significant ownership over assigned responsibilities.
• Opportunity for responsibilities to expand as the company grows.