Community Manager

RHP Properties, Inc.; Sharonville (OH); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

Job summary

RHP Properties is seeking a Community Manager for the Yorktowne community in Sharonville, Ohio. You will oversee daily administration, operations, and staff to run a profitable manufactured home community.

Responsibilities include rental collections, hiring/training onsite staff, maintenance oversight, and safety compliance. The role requires 2-3 years PM experience, strong communication, and willingness to work evenings/weekends.

Qualifications

• 2-3 years of property management experience.
• Bilingual English/Spanish preferred.
• Strong customer service, communication, and organizational skills.
• Detail-oriented and able to multitask.
• Proficient with MS Office, especially Excel and Outlook; MRI experience preferred.
• Valid driver's license and clean driving record.
• High school diploma or GED required.

Responsibilities

• Manage daily administration, operation, and personnel of the community.
• Deposit daily rental collections and pursue delinquent rents.
• Hire, train, motivate and manage onsite staff.
• Inspect community grounds and homes for a presentable appearance.
• Manage maintenance work orders and assign tasks.
• Enter lead information and complete guest cards.
• Process invoices and oversee expenses and petty cash.
• Maintain employee files and timesheets.
• Analyze and audit daily/weekly/monthly reports.
• Handle emergencies and after-hours issues.
• Oversee refurbishing community-owned homes.
• Build relationships with residents and coordinate advertising.
• Travel between communities as needed.

Skills

Property management

Leadership

Customer service

Communication

Multitasking

Problem solving

Education

High School diploma or GED

Tools

MRI

MS Office

Excel

Outlook

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 395communities throughout 33states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking a Community Manager for our community called Yorktowne located in Sharonville,Ohio to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information .
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• 2-3 years of property management experience with proven management skills.
• Bilingual in English and Spanish preferred.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
• High School diploma or GED required.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

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