Community Manager

Gemstone Communities; Sartell (MN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

Company-paid Life Insurance

Disability Insurance

401(k) Retirement Plan with Company匹

Paid Time Off

Paid Holidays

Floating Holiday

Employee Assistance Program

Job summary

Gemstone Communities in Sartell, MN is seeking an energetic Community Manager to oversee daily operations of one of our manufactured home communities. You will lead leasing, home sales, resident relations, maintenance, budgeting, and marketing to drive occupancy and a positive resident experience.

You will be the primary contact for residents, manage vendor relationships, and ensure compliance with company policies and regulations.

Qualifications

• 3-5 years of property management, housing, leasing, sales, or related experience preferred.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and manage multiple priorities.
• Flexibility to work weekends as business needs require.

Responsibilities

• Deliver exceptional customer service and foster positive resident relationships.
• Handle and resolve resident concerns in a timely and professional manner.
• Maintain community appearance and ensure company standards are met.
• Develop and execute marketing strategies to attract prospective residents.
• Market and sell new, pre-owned, and brokered homes.
• Coordinate lease-purchase programs, including repairs, leasing, sales, refurbishments, and closings.
• Meet or exceed occupancy, leasing, and home sales goals.
• Manage rent collection, deposits, and delinquency processes.
• Monitor operating budgets and prepare monthly financial reports.
• Oversee capital improvement projects and vendor relationships.
• Ensure compliance with company policies and applicable regulations.
• Perform additional duties and special projects as assigned.

Skills

Property management

Customer service

Communication skills

Organization

Microsoft Office

Independent work

Weekend availability

Tools

Microsoft Office

Job description

Location of opening: Sartell, MN

Gemstone Communities is seeking an energetic, customer-focused Community Manager to oversee the daily operations of one of our manufactured home communities in North liberty, Iowa. This position is ideal for a motivated professional who enjoys building relationships, driving occupancy and sales, maintaining beautiful communities, and creating a positive resident experience.

As the Community Manager, you will serve as the primary point of contact for residents while managing all aspects of community operations, including leasing, home sales, resident relations, property maintenance, budgeting, and marketing. Your leadership will directly impact the success of the community and the satisfaction of its residents.

Responsibilities/Skills:

• Deliver exceptional customer service and foster positive resident relationships.
• Handle and resolve resident concerns in a timely and professional manner.
• Maintain community appearance and ensure company standards are met.
• Develop and execute marketing strategies to attract prospective residents.
• Market and sell new, pre-owned, and brokered homes.
• Coordinate lease-purchase programs, including repairs, leasing, sales, refurbishments, and closings.
• Meet or exceed occupancy, leasing, and home sales goals.
• Manage rent collection, deposits, and delinquency processes.
• Monitor operating budgets and prepare monthly financial reports.
• Oversee capital improvement projects and vendor relationships.
• Ensure compliance with company policies and applicable regulations.
• Perform additional duties and special projects as assigned.

Requirements

• 3-5 years of property management, housing, leasing, sales, or related experience preferred.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and manage multiple priorities.
• Flexibility to work weekends as business needs require.

Benefits Include:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) options
• Flexible Spending Accounts (FSA)
• Company-paid Life Insurance
• Voluntary Life Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Floating Holiday
• Employee Assistance Program (EAP)
• Career growth and advancement opportunities

If you're passionate about customer service, community management, and creating exceptional resident experiences, we'd love to hear from you!

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person