Community Manager

Express Employment Professionals - Cincinnati East; Sanford (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Direct Deposit

Medical and Visual Plan

401(k) Short-Term Disability, Life, Pr

Job summary

Express Employment Professionals - Cincinnati East seeks a Community Manager to lead day-to-day operations of a manufactured housing community, ensuring resident satisfaction, strong property performance, and solid financial results.

You will supervise on-site staff, coordinate with vendors, manage leasing and rent collection, and ensure safety and compliance while delivering an excellent resident experience.

Qualifications

• 2+ years of experience in property management or related field.
• Strong leadership, customer service, communication, and organizational skills.
• Experience with leasing, rent collection, budgeting, and property operations.
• Proficiency with property management software and Microsoft Office.

Responsibilities

• Oversee resident relations and coordinate community events.
• Manage rent payments, delinquencies, deposits, and evictions with accurate records.
• Market the community, process applications, and manage leases and renewals.
• Monitor expenses, verify invoices, and stay within budget.
• Inspect and maintain homes, grounds, amenities, and common areas.
• Hire, train, schedule, and supervise staff while upholding safety and professionalism.
• Maintain financial, resident, maintenance, vendor, and property records.
• Identify capital improvement needs and coordinate major repairs.
• Enforce community rules and ensure legal compliance.
• Perform additional tasks and special projects as assigned.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Rent Collection

Tools

Property Management Software

Microsoft Office

Job description

OVERVIEW

Express is seeking a Community Manager to lead the day-to-day operations of a manufactured housing community. This position is responsible for resident satisfaction, property performance, and financial results while ensuring the community remains safe, clean, and well-maintained. The Community Manager works closely with the District Manager, on-site team, vendors, contractors, and corporate support teams to achieve property goals and provide an excellent resident experience.

RESPONSIBILITIES

• Resident Relations: Provide excellent service, address concerns, support retention, and coordinate community events.
• Rent Collection: Manage rent payments, delinquencies, deposits, and evictions while maintaining accurate records.
• Marketing & Leasing: Monitor the market, promote the community, process applications, and manage leases and renewals.
• Expense Management: Manage expenses within budget, verify work, and approve invoices.
• Property Appearance: Inspect the community and ensure homes, grounds, amenities, and common areas are clean and well-maintained.
• Team Leadership: Hire, train, schedule, and supervise staff while promoting safety and professionalism.
• Reporting & Records: Maintain accurate financial, resident, maintenance, vendor, and property records and reports.
• Capital Projects: Identify improvement needs, obtain bids, and coordinate major repairs and projects.
• Compliance: Enforce community rules and policies while ensuring compliance with applicable laws and regulations.
• Other Duties: Perform additional tasks and special projects as assigned.

REQUIREMENTS

• 2+ years of experience in property management, community management, real estate, or a related field.
• Strong leadership, customer service, communication, and organizational skills.
• Experience with leasing, rent collection, budgeting, and property operations.
• Ability to manage multiple priorities, solve problems, and work independently.
• Proficiency with property management software and Microsoft Office.
• Knowledge of housing regulations and compliance preferred.
• Reliable, professional, and team-oriented.

COMPENSATION AND BENEFITS

• Weekly Pay
• Direct Deposit
• Medical and Visual Plan
• 401(k) plan Short-Term Disability, Life, and Prescription Drug Reimbursement
• Referral Bonuses