Community Manager

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Align Real Estate Management LLC in San Francisco, CA is seeking a Community Manager to oversee day-to-day operations of a residential property. You will run leasing tours, manage resident relations, supervise the on-site team, and handle financial reporting using Yardi and related tools.

This hands-on leadership role requires strong organization, a service-first mindset, and the ability to coordinate with tenants, owners, and vendors.

Qualifications

• 2+ years in residential property management, leasing, or a related field.
• Experience with property management software and billing systems.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to self-prioritize in a fast-moving environment.

Responsibilities

• Manage leasing tours end-to-end and maintain occupancy targets.
• Coordinate move-ins and move-outs and complete checklists.
• Conduct in-person renewal conversations and negotiate lease terms.
• Review property comps to identify pricing opportunities.
• Post notices and maintain daily property operations.
• Prepare daily and monthly reports for ownership and clients.

Skills

Strong written and verbal comms

Customer service

Leadership

Organizational skills

Hands-on reliability

Tools

Yardi

Bluemoon

Gusto

Payscan

Job description

Align Real Estate Management LLC Community Manager San Francisco, CA·Full time

At, Align Real Estate Management our mission is to enhance the living experience for our residents while maximizing value for our investors. We are committed to excellence in property management through innovative solutions, exceptional customer service, and a deep respect for the communities we serve. Our dedicated team strives to create vibrant, sustainable environments where people can thrive, fostering lasting relationships and enhancing the quality of life in every neighborhood we touch

Description

About the Role

The Community Manager is the operational backbone of the property. You own the day-to-day — from leasing tours and resident relations to team oversight and financial reporting. This is a hands‑on, front‑of‑house leadership role requiring strong organizational instincts, comfort with property management software, and a service‑first mindset.

What You’ll Own

Leasing & Occupancy

• Manage the tour path and conduct leasing tours end‑to‑end
• Execute timely prospect follow‑ups and handle intake at the first point of contact
• Review comps regularly to identify pricing opportunities
• Coordinate and physically assist with move‑ins and move‑outs
• Complete move‑in/move‑out checklists and walk vacant units
• Sign leases via Bluemoon; conduct in‑person renewal conversations (supported by Elise AI)

Operations & Compliance

• Post 3-Day Notices as required
• Walk the property and review onsite checklists daily (e.g., Do It Daily)
• Sort and triage the distribution inbox daily — flag items for the remote team, assign tasks, and forward invoices appropriately
• Complete basic accrual reviews (approve/deny with receipts)
• Scan checks via KAI; input and receive POs via Payscan (approver role)
• File incident reports as needed
• Maintain front‑of‑house organization; order office supplies via HD Yardi Marketplace
• Conduct tenant ledger audits and issue credits where applicable
• Complete the Daily Report using the internal template (internal + client-facing versions)
• Perform basic accrual review and receipt reconciliation

Team & Resident Management

• Approve team timesheets via Gusto
• Lead team huddles and track KPIs
• Respond to escalated resident matters (Level 2)
• Contribute leasing and review narrative for weekly/monthly reporting

What You Bring

• 2+ years in residential property management, leasing, or a related field
• Experience with Yardi (or comparable PMS); Bluemoon, Gusto, or Payscan familiarity a plus
• Comfortable working across multiple software platforms simultaneously
• Strong written and verbal communication; professional presence with residents and ownership
• Highly organized with the ability to self‑prioritize in a fast‑moving environment
• Reliable, detail‑oriented, and willing to get hands‑on when needed