Community Manager

W3Global; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k)

Health, dental, and vision insurance

Career advancement

Ongoing training

Supportive team

Job summary

W3Global in San Francisco, CA is seeking an experienced Community Manager to oversee day-to-day operations of residential properties. This hands-on leadership role combines leasing, resident relations, property operations, and financial reporting to ensure high occupancy and service quality.

The ideal candidate is highly organized, service-oriented, proficient with Yardi or similar software, and able to prioritize in a fast-paced environment.

Qualifications

• 2+ years of experience in residential property management or leasing.
• Experience with Yardi or comparable property management software.
• Strong organizational and time-management skills.

Responsibilities

• Manage the leasing process and conduct property tours from start to finish.
• Coordinate and assist with move-ins and move-outs; review market comps and pricing opportunities.
• Handle maintenance requests; conduct daily property walks and inspections; ensure regulatory compliance.
• Conduct tenant ledger audits and process financial documentation; prepare daily, weekly, and monthly reports.
• Lead team meetings, delegate tasks, and respond to escalated resident concerns to ensure satisfaction.
• Prepare and execute lease agreements; ensure policies and fair housing compliance.
• Maintain organized records for property finances, residents, and leases.

Skills

Residential property management

Leasing

Time-management

Written and verbal communication

Cross-software platforms

Tools

Yardi

Job description

• Excellent written and verbal communication

Position Overview

We are seeking an experienced Community Manager to oversee the day-to-day operations of residential properties. This is a hands-on, front-of-house leadership role responsible for leasing, resident relations, property operations, team oversight, compliance, and financial reporting.

The ideal candidate is highly organized, service-oriented, comfortable using property management software, and able to independently prioritize responsibilities in a fast-paced environment.

What You'll Do

Leasing & Occupancy

• Manage the leasing process and conduct property tours from start to finish
• Follow up with prospective residents and manage initial inquiries
• Review market comps and identify pricing opportunities
• Coordinate and assist with move-ins and move-outs
• Complete move-in/move-out inspections and walk vacant units
• Prepare and execute lease agreements and renewals
• Conduct in-person renewal conversations
• Maintain accurate leasing and occupancy records

Property Operations & Compliance

• Handle and coordinate maintenance requests
• Conduct daily property walks and inspections
• Monitor property conditions and ensure issues are addressed promptly
• Coordinate tasks with onsite and remote team members
• Review and process invoices and purchase orders
• Maintain organized property and office records
• File incident reports when necessary
• Ensure property operations remain compliant with applicable regulations and fair housing requirements
• Maintain an organized and professional front-office environment

Financial & Reporting

• Conduct tenant ledger audits and issue credits when appropriate
• Review basic accruals and reconcile receipts
• Process and review property-related financial documentation
• Prepare daily, weekly, and monthly operational reports
• Maintain accurate records related to property finances and resident accounts

Team & Resident Management

• Review and approve team timesheets
• Lead team meetings and monitor performance metrics
• Provide direction and delegate tasks to onsite staff
• Respond to escalated resident concerns and work toward effective resolutions
• Support leasing performance and operational reporting

Lease Administration

• Prepare and execute lease agreements accurately
• Ensure lease administration follows company policies, local regulations, and fair housing laws
• Maintain accurate resident and lease documentation

Qualifications

• 2+ years of experience in residential property management, leasing, or a related field
• Experience with Yardi or a comparable property management system
• Experience with leasing, resident relations, maintenance coordination, and property operations
• Strong organizational and time-management skills
• Excellent written and verbal communication
• Professional and customer-service-oriented approach
• Ability to work across multiple software platforms
• Strong attention to detail and accuracy
• Ability to prioritize and manage multiple responsibilities independently
• Comfortable taking a hands-on approach to property operations
• Experience with property management, leasing, or accounting software is a plus

Compensation & Perks

• Compensation commensurate with experience
• Performance-based incentives
• Comprehensive benefits package
• Paid time off
• 401(k)
• Health, dental, and vision insurance
• Career advancement opportunities
• Ongoing training and professional development
• Supportive team environment