Community Manager

Independence-Realty-Trust-2; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Training in Tampa

Growth opportunities

Recognition

Stability

Competitive compensation

Employee ownership

Benefits package

Job summary

Independence Realty Trust (IRT) and Lenoxplace Apartments in Raleigh, NC, seek a proactive Community Manager to lead on-site staff, drive occupancy, and deliver outstanding resident service. You'll manage budgeting, vendor relationships, resident relations, and compliance while fostering growth through training, mentorship, and a focus on reputation and exceptional living experiences.

Join a best-in-class operator with competitive pay, incentives, and a comprehensive benefits package including

Qualifications

• 2+ years in multi-family community management or 4+ years in a leadership role.
• Strong leadership, customer service, and communication skills.
• Detail-oriented with strong planning, time management, and deadline adherence.
• Proficient in MS Office; Entrata experience preferred.
• Knowledge of Fair Housing laws and leasing regulations.
• Valid driver's license.
• Must be able to attend a company-paid, multi-day, out-of-state training within 2 weeks of start date.

Responsibilities

• Leading and motivating the on-site team to deliver excellent resident service.
• Overseeing leasing activity and driving occupancy goals.
• Conducting regular property walks to ensure cleanliness and curb appeal.
• Managing resident relations and resolving concerns promptly.
• Handling budgeting, financial reporting, and expense control.
• Coordinating with vendors and overseeing service contracts.
• Training and mentoring staff to support professional growth.
• Responding to online reviews and managing the property’s reputation.
• Ensuring compliance with all applicable laws and regulations.

Skills

Leadership

Customer service

Communication

Budgeting

Rent roll analysis

Time management

Tools

MS Office (Word, Excel)

Entrata

Job description

Lenoxplace Apartments is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Opportunity Overview:

As a Community Manager, you will be tasked with leading our community staff to achieve excellence, help our potential residents find their new dream home, and assuring our current residents never imagine leaving our community and the IRT family.

Your Day-To-Day:

• Leading and motivating the on-site team to deliver excellent resident service
• Overseeing leasing activity and driving occupancy goals
• Conducting regular property walks to ensure cleanliness and curb appeal
• Managing resident relations and resolving concerns promptly
• Handling budgeting, financial reporting, and expense control
• Coordinating with vendors and overseeing service contracts
• Training and mentoring staff to support professional growth
• Responding to online reviews and managing the property’s reputation
• Ensuring compliance with all applicable laws and regulations

Why You’ll Love Working Here:

• Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
• Growth Opportunities: Ongoing development programs to support your career advancement.
• Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
• Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
• Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
• Employee Ownership: Stock awards within your first year of employment.
• Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

Qualifications

What We’re Looking For:

• 2+ years in multi-family community management or 4+ years in a leadership role within the field
• Strong leadership, customer service, and communication skills
• Detail-oriented with strong planning, time management, and deadline adherence
• Skilled in analyzing rent rolls, financial reports, and payables/receivables
• Proficient in MS Office (Word, Excel); Entrata experience preferred
• Knowledge of Fair Housing laws and leasing regulations
• Valid driver’s license required
• Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.