Community Manager

Envolve Client Services Group; Phoenix (AZ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive salaries

Medical

Vision

401(k) plan with employer match

Short term disability

Long term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

Ross - A Division of Envolve is seeking a Community Manager for Birdsong Apartments in Glendale, AZ. The role involves directing on-site staff, leading leasing and marketing efforts, and managing budgets to achieve strong net operating income.

Candidates should have at least 3 years of community management experience and be proficient with Microsoft Office and Yardi. This on-site position requires availability for weekends/holidays and travel for training.

Qualifications

• Minimum 3 years Community Manager or Assistant Manager experience.
• Must be proficient with Microsoft Office (Excel, Word, Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred.

Responsibilities

• Oversee day-to-day operation of assigned property.
• Lead leasing and marketing activities; manage resident relations.
• Develop annual operating and capital budget plans; monitor NOI.
• Ensure property is fully functional and maintained; enforce lease obligations.
• Ensure compliance with Fair Housing Laws and company policies.
• Train and mentor staff; oversee maintenance teams and vendor contracts.
• Prepare reports and manage rental collections and invoicing.

Skills

Leadership

Budgeting

Resident relations

Communication

Multi-tasking

Education

HS Diploma

Some college

Tools

Microsoft Office

Yardi

Job description

Ross - A Division of Envolve owns and professionally manages apartment communities located in select markets throughout the United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Ross - A Division of Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Community Manager to work at the Birdsong Apartments located in Glendale, AZ.

DESCRIPTION:

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

DUTIES:

• Accountable for all aspects of the day to day operation of assigned property.
• Ensure that all physical aspects of the property are at all times fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market ready condition.
• Promote and teach safe work practices and ensure all safety of site and the occupants.
• Perform regular inspections of managed property.
• Bid, negotiate and manage vendor service contracts and one-time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

QUALIFICATIONS:

Minimum 3 years Community Manager or Assistant Manager experience or equivalent management experience. Drivers License required.

Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.

Ability to work effectively and lead the community staff in a fast paced, ever changing environment.

Solid multi-tasking skills along with the ability to meet deadlines.

Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.

Must be proficient with Microsoft Office (Excel, Word, and Outlook).

Willingness and ability to work weekends and holidays when the business requires.

Must be able to travel for training and occasional business meetings.

High School diploma or equivalent; some college strongly preferred.

Pay Range: 65K-70K

BENEFITS:

• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

Experience

Required:

• 1-2 years: LIHTC
• 1-2 years: Yardi
• 1-2 years: Tax Credit knowledge is required.
• 1-2 years: AHA

Licenses & Certifications

• Required: Driver's License
• Preferred: Accredited Resident Mgr
• Cert. Professional Occup.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.