Senior Community Manager

Envolve Client Services Group; Seat Pleasant (MD); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical

Vision

401(k) with employer match

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

Envolve Client Services Group is seeking a Senior Community Manager for Pleasant Homes and Millwood in the Maryland area. The role oversees on-site staff, leasing, and budget management to maximize NOI while ensuring compliance with Fair Housing laws.

The ideal candidate brings 3 years of property management, LIHTC and Yardi experience, and bilingual English/Spanish abilities. Some travel and weekend availability may be required. Competitive benefits offered.

Qualifications

• Must have 3 years of property management experience.
• Strong budgeting, forecasting and cost control skills.
• LIHTC and tax credit knowledge required.
• Bilingual in English and Spanish.
• Valid driver’s license.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Willingness to travel for training and meetings.
• High School diploma or equivalent; some college preferred.

Responsibilities

• Oversee on-site staff and leasing/marketing activities.
• Develop yearly operating and capital budgets.
• Ensure units are market ready and compliant with laws.
• Monitor resident relations and retention.
• Collect rent and manage invoices.
• Bid, negotiate and manage vendor contracts.
• Provide reports as required.
• Ensure safety and compliance with fair housing laws.

Skills

Bilingual English Spanish

LIHTC experience

Yardi

Tax Credit knowledge

Property management

Budgeting

Education

High School diploma or equivalent

Some college preferred

Driver's License

Accredited Resident Mgr (Preferred)

Cert. Professional Occup. (Preferred)

Tools

Yardi

Job description

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Senior Community Manager to work at the Pleasant Homes and Millwood.

DESCRIPTION:

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

DUTIES:

• Accountable for all aspects of the day to day operation of assigned property.
• Ensure that all physical aspects of the property are at all times fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market ready condition.
• Promote and teach safe work practices and ensure all safety of site and the occupants.
• Perform regular inspections of managed property.
• Bid, negotiate and manage vendor service contracts and one-time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

QUALIFICATIONS:

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Must have solid understanding and experience with Tax Credit Affordable housing properties.
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred
• 3 years of property management and/or equivalent experience required
• Must have a valid drivers license

Pay Range: 80K - 95K

BENEFITS:

• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer matchShort term disabilityLong term disabilityLife/AD&DPaid Time Off11 paid holidaysEmployee Assistance ProgramTraining and Development

  
  Background Screening and Drug Test Required
  EOE Minorities/Females/Disabled/Veterans

  Experience

  Required

  Bilingual (English and Spanish)

  • 1-2 years: LIHTC
  • 1-2 years: Yardi
  • 1-2 years: Tax Credit knowledge is required.

  Preferred

  • 1-2 years: AHA

  Licenses & Certifications

  • Driver's License (Required)
  • Accredited Resident Mgr (Preferred)
  • Cert. Professional Occup. (Preferred)

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.