Community Manager

SARES REGIS Group; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Rental incentive

Renewal compensation

Bonuses

Rental discounts

Job summary

SRG Residential manages a 200-unit property in Phoenix and seeks a capable Community Manager to supervise operations, rental performance and staffing. The role emphasizes leadership, financial oversight, and vendor coordination to maximize income while delivering service excellence.

You will hire and train staff, manage rent collection and delinquencies, and ensure safety and policy compliance across the site. A background in apartment operations is preferred.

Qualifications

• Must have 5 years in a Community Manager role on at least 200 units.
• Excellent problem solving, interpersonal and communication skills.
• Strong sales skills.
• Ability to read, analyze, and interpret business materials and reports.
• Ability to compute figures and apply basic math.
• Proficiency with property-management software and MS Office (Outlook, Excel, Word).

Responsibilities

• Hire, train and develop a competent on-site team.
• Oversee daily operations and optimize income opportunities.
• Manage rent collection, delinquencies and insurance compliance.
• Review monthly performance and assist with budgets and forecasts.
• Coordinate vendor bids and monitor contract quality and safety compliance.
• Ensure safety procedures and adherence to policies; read and implement handbooks.

Skills

Leadership

Communication

Sales

Financial analysis

Operations software

Problem solving

Tools

Outlook

Excel

Word

Job description

Overview

New properties coming soon!!SRG Residential is a premier third-party multifamily property management firm committed to creating exceptional communities for residents, clients, and team members. SRG Residential merged with Milhaus in June 2026. The combined organization manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation's Top 35 Apartment Managers by NMHC, SRG Residential is known for combining operational excellence, innovative solutions, and boutique-style service with the strength and growth opportunities of a national platform.

OPPORTUNITY: Community Manager - 200 units - Phoenix, AZSUMMARY This person is responsible for the overall supervision and performance of the property.

• Responsible for hiring, training and developing a competent team.
• Manages daily operations directly or indirectly such as: reviews daily rent recommendations and appropriately identifies opportunities to maximize income.
• Collects rents, including implementation of timely legal delinquent rent procedures; assures resident insurance compliance procedures are in place; assures screening criteria and policies are adhered to; assures resident retention procedures are implemented timely and effectively; makes certain weekly reports are completed timely and accurately; approves invoices and ensures timely and accurate data input; timely and accurately completes any other required reports.
• Reviews and analyzes monthly performance; completes meaningful variance reports; initiates annual budgets and forecasts.
• Identifies potential market challenges; educates self, staff and regional manager about competitors and conditions in the marketplace; creates effective marketing plans.
• Makes certain recurring contract work (i.e. unit cleaning, painting, landscaping) is bid out routinely to assure quality and best price; confirms contractor insurance and lien waiver requirements are in compliance with policy; monitors quality and timeliness of contractor performance.
• Assures OSHA and other safety procedures are implemented; ensures the team is educated as needed regarding safety precautions, including routine safety meetings, and confirms up-to-date MSDS information is available.
• Identifies, in conjunction with the maintenance supervisor, potential repairs or capital projects; confirms quality curb appeal meets standards set by corporate and the regional manager; identifies actual or potential risk management issues.
• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

QUALIFICATIONS

• Must have excellent problem solving, interpersonal and communication skills and leadership/supervisory skills.
• Must have 5 years in a Community Manager role on at least 200 units
• Must have excellent sales skills
• Must have ability to read, analyze, and interpret general business periodicals. Ability to write reports and business correspondence.
• Must have ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area. Ability to apply concepts of basic math.
• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD

We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test.