Community Manager

AIR Communities; Orlando (FL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Vacation & leave

Medical insurance

401(k) plan

Parental leave

Tuition reimbursement

Community service time

Commuter benefits

Pet insurance

Discount programs

Professional development

Job summary

AIR Communities invites applications for an Apartment Community Manager in Orlando, FL. You will lead a team, drive leasing momentum, and manage budgets to meet revenue and service goals.

We offer strong compensation with a salary range as stated, plus a 15% target bonus and comprehensive benefits. This on-site role emphasizes resident satisfaction and operating performance across the community.

Qualifications

• 4+ years in sales, customer service, and asset management, ideally in property management.
• 2+ years in a leadership role in property management.
• 2-4 years leading a sales and customer service team.
• Proven ability to mentor and coach a diverse group.
• Experience using sales processes and metrics to drive results.
• Understanding of financials and budgets.
• Familiarity with property management systems.

Responsibilities

• Lead and develop a team of at least 2 direct reports.
• Provide exemplary service to residents and team members.
• Responsible for property budget, increasing revenue, and goals.
• Manage leasing and maintenance teams, drive revenue, ensure satisfaction and compliance.

Skills

Team leadership

Sales skills

Customer service

Budgeting

Financial awareness

Tools

Entrata

OneSite

SmartRent

Salesforce

Job description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring an Apartment Community Manager for our Orlando, FL apartment communities.

Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary customer experiences and always strive to exceed business goals.

What We Offer

AIR offers attractive compensation packages that reward performance including:

• Expected salary range of $70,000 - $80,000 + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Discount Benefit option is available to live on-site at the community you are working.
• Additional Benefits listed below.

What You Will Do

• Lead and develop a team of at least 2 direct reports
• Provide exemplary service to residents and team members
• Responsible for the property budget, increasing revenue, and achievement of operational and financial goals
• Manage leasing and maintenance team members, facilitates leasing activities, revenue growth, resident satisfaction as well as adherence to legal standards and company policies.

Qualifications

What You Have

• At least 4 years of experience with sales, customer service, and asset management ideally in property management or similar industry (hospitality, retail, restaurants etc.)
• At least 2 years of experience in a leadership role in property management.
• 2-4 years of experience leading a team of people in competitive sales and customer service environment
• Proven leader with ability to mentor and coach a diverse group of team members
• Demonstrated ability using sales processes and metrics to drive results
• Possess general understanding of financials and budgets
• Knowledge of various property management systems and tools (ie, Entrata, OneSite, SmartRent, Salesforce etc.)
• Flexible schedule availability to work during our office hours. Typical schedule will be Tuesday – Saturday, 10:00am – 6:30pm (hours may vary based on community and season).
• Reliable transportation.

Additional information

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.