Apartment Maintenance Manager - The Debra Metrowest

AIR Communities; Orlando (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Live on-site housing option

Medical, dental, vision insurance

Job summary

AIR Communities is seeking an Apartment Maintenance Manager for The Debra Metrowest in Orlando, FL. You will lead a maintenance team, drive resident satisfaction, and manage operations to support asset value.

This role requires hands-on leadership, strong knowledge of building systems, and the ability to coordinate preventive maintenance, vendor relations, and capital projects while maintaining the highest standards of safety and service.

Qualifications

• 3+ years of multifamily maintenance, facilities management, building operations, or related property maintenance experience.
• 1+ years leading maintenance technicians or service teams.
• Experience managing work orders, preventive maintenance, apartment turns, vendor relationships.
• Strong knowledge of building systems including HVAC, plumbing, electrical, appliances, and general maintenance.
• Reliable mode of transportation.
• Ability to work a flexible schedule, including evenings, weekends, emergency response situations, and rotating on-call assignments.
• Ability to lift, move, and operate maintenance equipment and machinery.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Lead, coach, and develop a maintenance team while fostering accountability, engagement, and high performance.
• Drive resident satisfaction through responsive service, quality workmanship, and strong communication.
• Oversee all maintenance operations, including preventive maintenance programs, apartment turns, vendor management, work order completion, and capital improvement initiatives.
• Partner with community leadership to identify maintenance, operational, and capital priorities that improve asset performance and resident experience.
• Maintain compliance with all company policies, environmental health and safety standards, local regulations, and operational procedures.
• Manage maintenance budgets, inventory, contracts, and resources to maximize operational efficiency while maintaining exceptional quality standards.
• Utilize technology and performance metrics to monitor service delivery, team productivity, and operational outcomes.

Skills

Team leadership

Customer-focused service

Problem solving

Communication

Job description

Apartment Maintenance Manager - The Debra Metrowest

• Full-time
• Department: Maintenance
• Employee Type: Regular

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

We are hiring an Apartment Maintenance Manager for our apartment community The Debra Metrowest in Orlando, FL.

Service Managers are critical business leaders who directly influence resident satisfaction, renewal performance, property appearance, and overall asset value. At AIR Communities, you'll have the support, technology, tools, and resources needed to lead efficiently while developing your team and delivering an exceptional resident experience.

AIR Communities uses industry-leading technology, mobile work order systems, preventive maintenance tools, and streamlined processes that allow Service Managers to focus on team leadership, resident satisfaction, and operational excellence.

What We Offer

AIR offers attractive compensation packages that reward performance including:

• You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job including target bonus
• Quarterly Customer Service Satisfaction Bonuses
• Apartment Discount Benefit option is availableto live on-site at the community you are working.
• AdditionalBenefits listed below.

What You Will Do

• Lead, coach, and develop a maintenance team while fostering accountability, engagement, and high performance.
• Drive resident satisfaction through responsive service, quality workmanship, and strong communication.
• Oversee all maintenance operations, including preventive maintenance programs, apartment turns, vendor management, work order completion, and capital improvement initiatives.
• Partner with community leadership to identify maintenance, operational, and capital priorities that improve asset performance and resident experience.
• Maintain compliance with all company policies, environmental health and safety standards, local regulations, and operational procedures.
• Manage maintenance budgets, inventory, contracts, and resources to maximize operational efficiency while maintaining exceptional quality standards.
• Utilize technology and performance metrics to monitor service delivery, team productivity, and operational outcomes.

What You Have

• 3+ years of multifamily maintenance, facilities management, building operations, or related property maintenance experience.
• 1+ years of experience leading, coaching, and developing maintenance technicians or service teams.
• Demonstrated ability to manage work orders, preventive maintenance programs, apartment turns, vendor relationships, and maintenance operations.
• Strong working knowledge of building systems including HVAC, plumbing, electrical, appliances, and general maintenance.
• A reliable mode of transportation.
• Ability to work a flexible schedule, including evenings, weekends, emergency response situations, and rotating on-call assignments.
• Ability to safely lift, move, and operate maintenance equipment and machinery.
• Ability to read, write, and communicate effectively in English.

Who You Are

• Passionate about developing, mentoring, and leading high-performing teams.
• Ability to diagnose and solve complex maintenance challenges.
• Solutions-oriented and proactive in addressing issues before they impact residents.
• Practical, resourceful, and confident making operational decisions.
• Motivated by delivering exceptional resident experiences and team results.
• Customer-focused with a service-first mindset.
• Highly organized with strong planning, prioritization, and follow-through skills.
• Excellent troubleshooting and problem-solving abilities.
• Detail-oriented with a commitment to quality, safety, and compliance.
• Takes pride in maintaining a community that residents are proud to call home.
• Paid time off includingvacation, sick time, and 14holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• AnApartment Benefitoption is availableto live on-site at the community you are working
• 401(k) planwith up to 6%employer match.
• Paid parental leaveof up to 16 weeks.
• Tuition assistance program and up to100% reimbursementfor job-related certifications and licenses.
• 15 hours ofpaid time annually forcommunity service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,andcareer growth.

What You Need to Know

Application Deadline: The initial deadline for applications is 9/23/26. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.