Community Manager

Independence Realty Trust Inc.; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company-paid training

Stock awards

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Rent discounts

PTO

Paid holidays

Life insurance

Job summary

Independence Realty Trust Inc. is seeking a Community Manager for Walnut Hill Apartments to lead the on-site team, drive resident satisfaction, and maintain occupancy while upholding company standards.

You will oversee leasing operations, budgeting, vendor contracts, and staff development, with training in Tampa and opportunities for growth. The role requires strong leadership, exceptional service, and a commitment to compliance and community reputation.

Qualifications

• 2+ years in multi-family community management or 4+ years in a leadership role
• Strong leadership, customer service, and communication skills
• Detail-oriented with planning and time management
• Able to analyze rent rolls and financial reports
• Proficient in MS Office; Entrata experience preferred
• Knowledge of Fair Housing laws and leasing regulations
• Valid driver’s license

Responsibilities

• Lead on-site team to deliver resident service
• Oversee leasing activity and occupancy goals
• Conduct property walks for curb appeal and cleanliness
• Manage resident relations and address concerns
• Handle budgeting, financial reporting, and expenses
• Coordinate with vendors and supervise service contracts
• Train and mentor staff for growth
• Respond to online reviews and manage reputation
• Ensure compliance with laws and regulations

Skills

Leadership

Customer service

Communication

Planning

Time management

Rent rolls analysis

Financial reporting

Payables/receivables

MS Office

Entrata experience

Fair Housing knowledge

Driver's license

Tools

MS Office (Word, Excel)

Entrata

Job description

About IRT Living

Walnut Hill Apartments is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Job Title: Community Manager

Opportunity Overview

As a Community Manager, you will be tasked with leading our community staff to achieve excellence, help our potential residents find their new dream home, and assuring our current residents never imagine leaving our community and the IRT family.

Your Day-To-Day

• Leading and motivating the on-site team to deliver excellent resident service
• Overseeing leasing activity and driving occupancy goals
• Conducting regular property walks to ensure cleanliness and curb appeal
• Managing resident relations and resolving concerns promptly
• Handling budgeting, financial reporting, and expense control
• Coordinating with vendors and overseeing service contracts
• Training and mentoring staff to support professional growth
• Responding to online reviews and managing the property’s reputation
• Ensuring compliance with all applicable laws and regulations

Why You’ll Love Working Here

• Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
• Growth Opportunities: Ongoing development programs to support your career advancement.
• Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
• Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
• Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
• Employee Ownership: Stock awards within your first year of employment.
• Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

Qualifications

What We’re Looking For:

• 2+ years in multi-family community management or 4+ years in a leadership role within the field
• Strong leadership, customer service, and communication skills
• Detail-oriented with strong planning, time management, and deadline adherence
• Skilled in analyzing rent rolls, financial reports, and payables/receivables
• Proficient in MS Office (Word, Excel); Entrata experience preferred
• Knowledge of Fair Housing laws and leasing regulations
• Valid driver’s license required
• Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.