Community Manager

Fairstead ESC LLC; Manalapan Township (NJ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Vision plans

401(k) retirement plan

Paid holidays

PTO

Sick days

Life insurance

Flexible spending account

Pet insurance

Disability insurance

Laser correction discount

Employee discounts

Job summary

Fairstead ESC LLC is seeking a skilled Community Manager for one of our residential properties in New Jersey. You will oversee day-to-day operations, on-site compliance with HUD, Fair Housing, ADA, and other regulations, and ensure the property performs to its leasing and occupancy goals.

The role requires 3+ years of management experience, certifications like COS/CPO, and experience with Yardi or RealPage platforms.

Qualifications

• Three (3) years of management experience including supervising a team.
• COS or CPO certification.
• Bachelor’s degree preferred.
• EIV experience.
• Yardi and RealPage experience preferred.
• Microsoft Office proficiency.

Responsibilities

• Ensure adherence to HUD, Fair Housing, ADA, and FCRA regulations.
• Prepare site REAC reviews, MOR, LIHTC, and related certifications.
• Oversee rent collection, delinquencies, and evictions processes.
• Coordinate vendor bids and supervise maintenance activities.
• Attend monthly financial catch‑ups and monitor budgets.

Skills

Management experience

Multi-tasking

Deadline management

Communication

Education

Bachelor's degree preferred

Tools

COS Certification

CPO Certification

EIV experience

Yardi

RealPage

TCS certification

Microsoft Office

Job description

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long‑term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech‑forward, entrepreneurial approach to affordable housing. In addition to core real‑estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data‑driven decision‑making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day‑to‑day operations, all on‑site compliance activities, and for the overall performance of their assigned property as detailed below.

Responsibilities

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.
• Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develop responses to regulatory agencies in coordination with the Compliance Department.
• Implement intervention strategies with Regional Managers and Compliance Department for tenants who are non‑compliant with lease/compliance requirements.
• Prepare all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low‑Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and complex‑wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad‑debt write‑offs.
• Alert staff of move‑ins, move‑outs, and any emergencies.
• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.
• Coordinate vendor bids and contractor quotes.
• Conduct and document unit inspections.
• Conduct bi‑annual walk‑throughs with the Building Superintendent.
• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
• Provide and obtain updates on various ongoing construction projects/unit renovations.
• Work with the construction team on avoiding violations, inspections, and necessary access.
• Attend monthly financial catch‑up meetings and monitor budgets.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer paid vision plans.
• Company matched 401(k) retirement plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid holidays.
• 15 days of PTO.
• 7 sick days.
• Employer paid life insurance.
• Flexible spending account.
• Nationwide pet insurance.
• Disability insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.

Qualifications

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Bachelor’s degree preferred.
• EIV experience.
• Yardi and Realpage experience preferred.
• TCS certification for tax credit properties.
• Experience in Affordable Housing.
• Proficient in Microsoft Office Suite.
• Ability to multi‑task and meet tight deadlines.

Exact compensation may vary based on skills, experience, and location.

Salary Range

$55,000 - $65,000 USD

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

As set forth in Fairstead ESC LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.