Community Manager

Westminster; Lexington (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Commissions

Housing discounts

401k match

Health insurance

Tuition reimbursement

Relocation bonus

Job summary

Westminster seeks a Property Manager Extraordinaire to transform newly built properties into thriving communities and deliver outstanding customer service.

You will lead leasing and operations, driving resident satisfaction, and collaborating with owners on budgets and marketing. With 3+ years of Lease-up experience on Class A+ properties, you will thrive in a fast-paced, value-driven environment.

Qualifications

• 3+ years of Lease-up experience with Class A+ residential properties.
• In-depth knowledge of property management, tenant/landlord laws, and leasing practices.
• Proficiency with MS Office, collaboration tools (Teams/Zoom), and Yardi software.

Responsibilities

• Maximize property performance through cost control, revenue growth, and innovative solutions.
• Collaborate and lead by developing annual budgets and marketing plans with owners.
• Manage tenant relations by delivering exceptional service and promptly addressing concerns.
• Optimize leasing and marketing to achieve high occupancy with competitive pricing.
• Oversee property inspections, maintenance, and safety compliance.
• Train, motivate, and guide staff to excel in leasing, operations, and customer service.

Skills

Lease-up experience

Property management

Tenant relations

Budgeting

Leadership

Customer service

Tools

Microsoft Office

Teams

Zoom

Yardi

Job description

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.

Join Our Team as a Customer-Focused Property Manager!

Do you have the vision, drive, and expertise to transform beautiful newly built properties into thriving communities? We are seeking a Property Manager Extraordinaire who thrives on providing excellent customer service, loves making an impact, and is passionate about delivering exceptional results. If you have experience with a lease-up and you're ready to lead with excellence, embrace challenges, and create lasting value, this is the opportunity for you!

What You’ll Do:

• Maximize Property Performance: Achieve outstanding operational and financial results through effective cost control, revenue growth, and innovative solutions.
• Collaborate & Lead: Develop annual budgets and marketing plans in partnership with owners, ensuring alignment with their goals and objectives.
• Tenant Relations: Build strong relationships with residents and commercial tenants by delivering exceptional customer service and addressing concerns promptly.
• Optimize Leasing & Marketing: Drive high occupancy rates with competitive pricing strategies and creative marketing initiatives.
• Ensure Excellence: Oversee property inspections, maintenance, and compliance with safety standards to maintain a pristine and functional environment.
• Foster Team Success: Train, motivate, and guide staff to excel in leasing, operations, and customer service.

What You’ll Bring to the Team:

• Experience: 3+ years of Lease-up experience and proven success managing Class A+ residential properties. Experience with 55+ communities preferred.
• Expertise: In-depth knowledge of property management, tenant/landlord laws, and leasing practices.
• Tech-Savvy: Proficiency with Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred).
• Problem-Solver: Strong analytical skills to identify issues and implement effective solutions.
• Customer-Focused: Passion for delivering exceptional service and creating a welcoming community.
• Flexible & Reliable: Physical and mental ability to respond to emergencies 24/7 and thrive in a fast-paced environment.

Why You’ll Love This Role:

• Competitive Pay & Commissions! Your hard work and success are rewarded.
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no wait period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities: Be part of a forward-thinking organization that values innovation and professional development.
• Diverse Portfolio: Manage a dynamic mix of residential, commercial, and retail spaces.
• Collaborative Environment: Work alongside a supportive and skilled team that shares your commitment to excellence.
• Impact: Make a meaningful difference by enhancing property value and tenant satisfaction.

We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.