Community Manager

Confidential; Kennesaw (GA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Community Manager

Job summary

Confidential manages multifamily communities in Kennesaw, GA, seeking a Community Manager to lead a small team and own resident experience.

You will supervise office staff, leasing, technicians, and vendors, ensuring standards, curb appeal, and timely issue resolution. The role requires on-site presence, strong communication, and accountability to ownership.

Qualifications

• 3+ years leading a small team (3–10 people) with hiring, coaching, or performance management responsibility.
• Experience dealing with the public under pressure in hospitality, hotels, restaurants, retail, student housing, or leasing/office property management.
• Comfort inspecting work you did not personally perform and sending it back when it is not right.
• Clear written and verbal communication to residents and ownership.
• Willingness to be on site, visible, and available; not a remote role.
• Valid driver’s license and reliable transportation.

Responsibilities

• Resident experience: communication, walk-throughs, complaints, renewals, and the tone of the community.
• Small-team leadership: coach, schedule, and hold accountable a site team including office/leasing staff, technicians, and vendors.
• Standards: curb appeal, clubhouse and amenity readiness, cleanliness, and follow-through.
• Work coordination: unit turns, work orders, landscaping, trash valet, and pool service; plan, inspect, and close the loop.
• Issue resolution: address angry or anxious residents, missed vendor work, and potential issues before they turn into bad reviews.
• Partnership with ownership: occupancy, collections support, property condition, and honest reporting.

Skills

Team leadership

Public interaction

Communication

On-site presence

Driver's license

Tools

CRM software

Work-order software

Job description

Benefits:

• Competitive salary
• Paid time off
• Training & development
• Community Manager

On-site leadership role · Multifamily community · Kennesaw, Georgia

This is a resident-facing leadership job, not a maintenance job. You own how the community feels to live in, how the small site team performs, and how problems get solved before they become reviews or turnover. You direct work. You do not spend your day with a tool belt.

The Role

We operate apartment communities and need a Community Manager who is present, composed, and accountable. Residents should know who you are. Ownership should trust that standards hold when they are not on site. Your team should know what “done right” looks like because you inspect results, not because you did the repair yourself.

What You Will Own

• Resident experience: Communication, walk-throughs, complaints, renewals, and the tone of the community.
• Small-team leadership: Coach, schedule, and hold accountable a site team, including office/leasing staff, technicians, and vendors. Typical span is a handful of people, not a large department.
• Standards: Curb appeal, clubhouse and amenity readiness, cleanliness, and follow-through. If it looks tired, that is your problem to fix through people and vendors.
• Work coordination: Unit turns, work orders, landscaping, trash valet, and pool service. You plan, inspect, and close the loop. You do not perform the trade work as your primary job.
• Issue resolution: Angry or anxious residents, missed vendor work, and problems that can turn into bad reviews or legal risk if they sit.
• Partnership with ownership: Occupancy, collections support, property condition, and honest reporting. No surprises.

Who We Want

People who already know how to run a small team in front of customers. Prior apartment maintenance experience is not required and is not the profile we are targeting.

• 3+ years leading a small team (roughly 3–10 people) with hiring, coaching, or performance management responsibility.
• A track record of dealing with the public under pressure, including experience in hospitality, hotels, restaurants, retail store leadership, student housing, senior living, or the leasing/office side of property management.
• Comfort inspecting work you did not personally perform and sending it back when it is not right.
• Clear written and verbal communication. Residents and ownership both hear from you.
• Willingness to be on site, visible, and available. This is not a remote coordinator role.
• Valid driver’s license and reliable transportation.

What Is Not Required

• HVAC, plumbing, electrical, or other trade licenses.
• A career as a maintenance technician or maintenance supervisor.
• Years of punch-list or unit-turn production as your primary skill set.

If your best stories are about the repair you completed yourself, this is the wrong posting. If your best stories are about a team you raised, a resident you kept, or a standard you enforced without doing the work yourself, keep reading.

Helpful but Not Required

• Multifamily or HOA experience on the management, leasing, or resident-services side.
• Experience managing vendors rather than employees only.
• Comfort with basic property software, including work-order, accounting, or CRM tools. We will train on ours.

Compensation and Logistics

Compensation: $110,000–$120,000 annually, commensurate with experience. Benefits package discussed with qualified candidates.

Location: Kennesaw, Georgia. This is a full-time, on-site leadership position assigned to a multifamily community in Kennesaw. Specific property and reporting details will be discussed with qualified candidates during the interview process.

We are an equal opportunity employer.