Community Manager

Irwin R. Rose & Company, LLC; Helotes (TX); On-site; USD 50,000 - 160,000; Full time

Job summary

A leading property management company seeks a Community Manager in Helotes, TX. Responsible for overseeing site operations, managing property expenses, and ensuring compliance with housing regulations, this role demands exceptional communication skills and supervisory experience. Ideal candidates will have a strong financial and operational background to foster a quality living environment for residents.

Qualifications

• Three to five years in the apartment industry with supervisory/management experience.
• Professional demeanor and appearance required.
• Strong knowledge of Microsoft Office products.

Responsibilities

• Oversee leasing processes and ensure adherence to company policies.
• Manage property-related expenses and financial accuracy.
• Facilitate a positive work environment and customer satisfaction.

Skills

Interpersonal communication

Financial reporting

Organization

Multitasking

Attention to detail

Microsoft Office

Education

High School diploma or GED

Associate or bachelor's degree

Tools

Property management software

Job description

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Recruiting Specialist at Irwin R. Rose & Company, LLC / Amalgamated Management Corporation

The Community Manager is responsible for maintaining full professionalism while directing and controlling all aspects of the apartment community, including site-level operations and on-site team, to ensure full compliance with company policies and procedures, safety protocols, and all Fair Housing guidelines. Additionally, the Community Manager is responsible for facilitating a positive work environment with the team, as well as providing a high degree of customer service to cultivate a quality

Responsibilities

• Monitor and promote the consistency and effectiveness of site staff sales performance in all areas related to prospective resident interactions including showing, leasing, follow-up procedures, and obtaining closure in adherence with Fair Housing and the company resident qualifying guidelines.
• Oversee the leasing process by reviewing and approving/denying prospective resident applications in adherence to the company’s resident qualifying criteria.
• Regulate and oversee all property-related expenses. Provide timely receipt and reconciliation of all charges related to renting.
• Ensure that the property month-end closeout is financially accurate and timely.
• Collaborate with the Regional Manager in the development of annual operating and major improvement budgets.
• Always demonstrate and direct all team members in professional courtesy while interacting with residents.
• Maintain an open-door policy to promptly address all resident requests, comments, concerns, or complaints for the purpose of increasing retention and overall satisfaction.
• Facilitate an ethical and harmonious work environment and ensure effectiveness of team.
• Consistently and effectively monitor job performance using adequate documentation and communicating deficiencies and corrective actions taken with your Regional Manager.
• Oversee, direct, and manage all facets of community maintenance.
• Lead and partner with maintenance personnel to utilize property resources to achieve resident satisfaction and building efficiency.
• Ensure on-site conditions are well maintained while staying within the approved budget.
• Willingly take on additional projects and/or duties as assigned.

Qualifications

• High School diploma or GED.Associate degree or bachelor’s degree preferred.
• Three to five years apartment industry with supervisory/management experience.
• Excellent interpersonal communication skills.
• Professional demeanor and appearance.
• Excellent organization and multitasking skills, and attention to detail.
• Strong financial reporting, organization, and accounting skills; this role requires thorough attention to detail.
• Understanding of property management software.Experience with RealPage OneSite beneficial but not required.
• Strong computer skills and excellent knowledge of Microsoft Office products, including Word, PowerPoint, Excel, and Outlook.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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