Community Manager

Remotelyhr; Fullerton (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Parental leave

Housing discount

Life insurance

Job summary

S&S Property Management, Inc. in Fullerton, CA, is seeking a motivated Community Manager to lead on-site operations for a 250-unit community.

The role oversees property staff, leasing, maintenance coordination, and resident relations, with a competitive salary and benefits package. You will manage leasing and maintenance workflows, ensure accurate Yardi records, and provide exceptional customer service to current and prospective residents.

Qualifications

• Minimum 5+ years residential property management experience.
• 3+ years as Community Manager in a 200+ unit multi-family community.
• Ability to lead and supervise on-site staff.
• Strong written and verbal communication skills.
• Proficient in office software and reporting.

Responsibilities

• Lead, supervise, and coordinate daily office staff activities.
• Oversee leasing office and maintenance operations for the community.
• Ensure accuracy of resident files and Yardi data.
• Present community and apartments to prospective residents.
• Process lease applications and verifications.
• Respond to resident inquiries and resolve issues promptly.
• Maintain vacancy and occupancy reports daily.
• Enforce policies and community rules with follow-up.
• Monitor local market conditions and trends.
• Coordinate with vendors and maintenance for capital projects.

Skills

Leadership

Staff supervision

Customer service

Communication

Budgeting

Microsoft Office

Team coordination

Landlord-Tenant Law

Tools

Yardi Property Management Software

Microsoft Office Suite

Job description

RemotelyHR is hiring on behalf of S&S Property Management.

Job Overview

S&S Property Management, Inc. is a full-service property management company specializing in the management of multi-family apartment buildings in Fullerton, California.

We have an exciting opportunity for a motivated, reliable, and experienced Community Manager to lead on-site operations, including direct oversight of property staff, on a 250-unit community in Fullerton, CA . We offer a competitive salary, including commissions, and exceptional benefits: comprehensive medical, dental, vision, 401k plan, paid holidays, vacation days, sick days, housing discount and much more.

ESSENTIAL FUNCTIONS AND DUTIES

Responsibilities include, but are not limited to:

Operations

• Provide strong, organized and effective leadership in a fast-paced environment.
• Lead, supervise, and coordinate the daily activities of office staff.
• Work with maintenance supervisors to ensure work orders are satisfactorily addressed in a timely fashion and vacant unit turns are delivered on schedule and to Company standards.
• Effective understanding of leasing office and maintenance operations of an apartment community
• Ensure resident files and Yardi data are maintained and accurate
• Ensure prospective Residents (via telephone or in person), determine their needs and preferences, professionally present community and apartments
• Assist Prospective Residents complete lease applications, process verifications, and notify Prospective Residents of the results
• Respond to all Resident inquiries and complaints in a timely and professional manner.
• Accept service requests from Residents and work with maintenance supervisors to manage workflow and prioritization with the Maintenance Team for prompt processing
• Maintain accurate records, issue violation notices, prepare lease documents and related occupancy paperwork.
• Update daily vacancy reports, activity reports, etc. on a daily basis.
• Enforce Company policies and Community rules with prompt conflict resolution and consistent follow-up.
• Maintain awareness of local market conditions and trends.

Financial

• Collect rents, post payments, and make deposits as directed.
• Keep Resident ledgers accurate and promptly resolve any errors.
• Optimize NOI through consistent monitoring of budget and prompt payment of invoices.
• Customer Service:
• Provide superior customer service and communication to our Current Residents and Prospective Residents
• Maintain positive relations with Vendors
• Coordinate closely with vendors and maintenance staff to ensure unit readiness, preventative maintenance, and capital projects are executed efficiently

QUALIFICATIONS AND DESIRED SKILL SET

• Minimum 5+ years residential property management experience and 3+ years prior Community Manager experience in a 200 unit+ multi-family community.
• Demonstrated experience leading and supervising on-site staff
• General office, bookkeeping and sales skills
• Positive attitude with excellent oral and written communication skills
• Computer literate, including Microsoft Office Suite
• Team Oriented
• Experience with Yardi property management software
• Understanding of Landlord-Tenant Law and Fair Housing Laws

Successful completion of background check, credit check, E-verify, and drug test required for all team members.

Compensation varies with experience. We are an Equal Opportunity Employer.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance
• Employee housing discount – 50% off rent at participating company properties