Community Manager

Hoaliving; Draper (UT); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO from day one

17 holidays a year

Certification support

Health coverage

401(k) with match

Growth opportunities

Job summary

HOALiving in Draper, Utah is seeking a Community Manager to lead day-to-day operations for multiple communities. You will support boards, homeowners, and vendors, ensuring smooth operation and trust with residents.

Ideal candidates bring HOA or related experience, excellent communication, and the ability to manage deadlines while working in a hybrid office/field setting. Certifications are encouraged and supported by the company.

Qualifications

• 1–2+ years HOA/community association or property management experience.
• Hospitality, education, retail, or real estate backgrounds with client relations are transferable.
• Willingness to pursue HOA certifications (CMCA/AMS/PCAM) if not yet held.

Responsibilities

• Lead 1–2 board meetings per week (evenings, Mon–Thu).
• Collaborate with AP/AR/customer service/maintenance teams.
• Visit communities to oversee maintenance and ensure compliance.
• Keep boards/homeowners informed with professional communication.
• Interpret covenants and draft community policies.
• Draft resolutions and written policies for communities.

Skills

Communication (verbal & written)

Problem-solving

Organization

MS Office (Outlook, Word, Excel, Teams

Typing 50+ WPM

Education

CMCA/AMS/PCAM preferred

Tools

Vantaca

MS Outlook

MS Word

MS Excel

MS Teams

Job description

Community Manager

FCS-CM · Draper, Utah (Hybrid)

Build a Career, Not Just a Job

Alignment with the HOALiving Core Values is a requirement of all positions within the organization:

• Solution Based
• Team Focused
• Accountable
• Respectful

At HOALiving, association management isn't a steppingstone — it's a profession we invest in. Whether you're an experienced Community Manager pursuing (or holding) your CMCA, AMS, or PCAM, or you're bringing strong people and communication skills from a career in hospitality, education, retail, or real estate and ready to start something new — we want to talk to you.

We back that up:

• Generous paid time off from day one
• 17 paid holidays a year — including your birthday eligible from day one
• Certification support: we invest in the credentials that build your career, from CMCA through PCAM
• Medical, Dental, Vision, and Life coverage
• 401(k) with employer match
• A team and leadership structure built to help you grow, not just get through the week

What You'll Do

As a Community Manager, you'll own the day-to-day success of the communities in your portfolio — the boards you support, the homeowners you serve, and the vendors you manage. You'll be the person residents and boards trust to keep their community running well.

• Lead 1–2 board, annual, or special meetings per week (evenings, Monday–Thursday)
• Partner with our centralized AP, AR, customer service, collections, maintenance, and architectural review teams — so you're never managing a portfolio alone
• Conduct regular site visits to stay close to your communities, oversee maintenance, and administer compliance
• Keep boards and homeowners informed with timely, professional communication
• Interpret covenants and advise boards with confidence
• Draft resolutions and written community policies

What We're Looking For

We prioritize candidates who are committed to building a long-term career here — whether that's demonstrated through HOA industry certifications and coursework, or through a track record of the same relationship, communication, and problem-solving skills built in another field.

Experience (one of the following)

• 1–2+ years of HOA, community association, or portfolio/property management experience, or
• Experience in hospitality, education, retail, or real estate, where you managed relationships, resolved conflict, and communicated with a wide range of people under pressure — think guest relations, classroom management, store leadership, or client-facing sales

If your background is outside the HOA industry, here's what transfers directly: managing difficult conversations and service recovery (hospitality, retail), balancing the needs of many stakeholders at once (education), and navigating contracts, relationships, and deadlines (real estate). We're looking for those skills first — the industry knowledge, we'll help you build.

Certifications & Industry Education (preferred, not required — we invest in getting you there)

• CMCA, AMS, or PCAM is a plus if you have it
• No certification yet? That's fine — HOALiving supports CMCA coursework and exam costs once you're on the team, so this can be where your career in association management starts

Skills

• Strong verbal and written communication, including the ability to navigate difficult conversations with professionalism
• Sound judgment, problem-solving, and resourcefulness
• Organized, detail-oriented, and able to manage competing deadlines
• Proficient in Microsoft Outlook, Word, Excel, and Teams; comfortable learning industry systems like Vantaca
• Typing proficiency of 50+ WPM

What You Bring to the Team

• Honesty, respect, and sound work ethic
• Flexibility and a customer-first mindset
• A good sense of humor — we take the work seriously, not ourselves

Working Conditions

This role blends office-based work with in-community site visits, including some walking and light lifting. You'll work in a collaborative, busy office environment with regular deadlines and a typical schedule of 45–50 hours per week, including evening meetings 1–2 times weekly. Possessing a valid driver's license with a clean driving record is a requirement for the role.

HOALiving is committed to building the industry's strongest team of Community Managers — professionals who see this as a long-term career, backed by a company that invests in getting them there.

EEOC Statement

HOALiving is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training