Community Manager

HOALiving; Draper (UT); On-site; USD 60,000 - 85,000; Full time

Job summary

HOALiving is seeking a Community Manager to oversee day-to-day operations across our communities. The role emphasizes coordinating meetings, enforcing covenants, and maintaining strong resident relations to ensure smooth operations.

Responsibilities include site visits, interfacing with maintenance and finance teams, addressing homeowner communications, and drafting policies and resolutions to support a vibrant HOA community.

Qualifications

• Excellent interpersonal skills.
• Analytical and problem solving skills.
• Effective verbal and listening communication skills.
• Attention to detail and high level of accuracy.
• Strong organizational and time management skills.
• Proficient with spreadsheets, word processing, e-mail and typing at least 50 WPM.
• Customer focused.

Responsibilities

• Attend and coordinate 1-2 meetings per week (M–Th evenings) - including annual, board and special meetings.
• Coordinate with centralized accounts payable, accounts receivable, customer service, collections, internal maintenance and architectural review/enforcement departments.
• Perform regular site visits to maintain knowledge of the community, administer compliance procedures and oversee maintenance.
• Process homeowner communications and report items to boards in a timely manner.
• Covenant interpretation and consultation.
• Create resolutions and written community policies.

Skills

Interpersonal skills

Analytical skills

Communication skills

Attention to detail

Organizational skills

Proficient computer skills

Customer focus

Job description

Summary

The Community Manager position is responsible for managing the day-to-day operations of the communities in the assigned portfolio.

Duties

• Attend and coordinate 1-2 meetings per week (held M - Th evenings) - annual, board and special meetings
• Coordinate with centralized accounts payable, accounts receivable, customer service, collections, internal maintenance and architectural review and enforcement departments
• Perform regular site visits in order to maintain knowledge of the community, administer compliance procedures and oversee maintenance
• Process homeowner communications and report items to boards in a timely manner
• Covenant interpretation and consultation
• Create resolutions, written community policies

Qualifications

Requirements

Skills

• Excellent interpersonal skills
• Analytical and problem solving skills
• Effective verbal and listening communication skills
• Attention to detail and high level of accuracy
• Very effective organizational and time management skills
• Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level and type a minimum of 50 wpm
• Customer focused

Personal Attributes

• Be honest and trustworthy
• Be respectful
• Be flexible
• Demonstrate sound work ethics
• Pleasant demeanor
• Good sense of humor

Benefits

• Medical, Dental, Vision, Life
• 401(k) with employer match
• Paid Time Off
• Paid Holidays

Working Conditions

Physical Demands

The Community Manager may spend long hours sitting and using office equipment and computers but will also require walking community inspections. This position also requires some lifting of supplies and materials from time to time.

Environmental Conditions

This position is located in a busy, open area office. The incumbent will be faced with interruptions and must meet with others on a regular basis.

Mental Demands

There are a number of deadlines associated with this position, which may cause stress. The incumbent must deal with a wide variety of people on various issues. This position will require the incumbent to work 45-50 hours per week.