Community Manager

Griffis Residential; Denver (CO); On-site; USD 77,000 - 92,000; Full time

Job summary

An established industry player seeks a passionate Community Manager to create exceptional living experiences. This role involves leading a dynamic team, ensuring high productivity, and delivering outstanding customer service. You will oversee community operations, manage budgets, and foster a positive work environment. With a commitment to excellence, you'll embrace innovative leasing strategies and collaborate with various stakeholders to enhance community living. Join us in making a significant impact while enjoying a rewarding career with comprehensive benefits and a supportive workplace culture.

Benefits

Rental Discount of 50%

Quarterly Bonus Program

11 Paid Holidays

16 Hours Volunteer Time Off

120 Hours Paid Time Off

401K with Company Match

Medical Insurance Options

Dental Insurance

Vision Insurance

Tuition Reimbursement

Qualifications

• 3+ years in multi-family or hospitality management.
• Strong understanding of community operations and legal documents.

Responsibilities

• Lead and train community associates for high performance.
• Drive financial success by maintaining budgeted occupancy.

Skills

Customer Service

Communication

Organization

Problem-Solving

Adaptability

Education

High School Diploma

Bachelor's Degree

CAM/ARM Certification

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Community Manager

Job Locations

US-CO-Denver

Job ID

2025-2453

# of Openings

1

Category

Property Management

Community

Griffis North Union

Type

Full-Time

Overview

At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service.

Join Griffis Residential as a dynamic and passionate Community Manager, where you'll be the driving force behind creating exceptional living experiences for our residents. This is an incredible opportunity to lead a team, make a positive impact, and have a blast while doing it!

Responsibilities

Lead, train, and delegate responsibilities to our talented community associates, ensuring high productivity and performance.
• Drive financial success by maintaining budgeted occupancy, collections, and expenses.
• Provide exceptional customer service by promptly addressing resident service requests and conducting thorough community inspections.
• Embrace our cutting-edge iPad leasing and marketing standards to connect with prospective residents, showcase available apartments, and secure leases.
• Oversee leasing office associates, fostering their continuous growth in leasing and customer service standards.
• Create a positive work environment through coaching, cross-training opportunities, and promoting career advancement.
• Stay updated on market conditions and competition, providing strategic recommendations for enhancing community operations.
• Collaborate with vendors, contractors, and service providers to ensure seamless community operations within budgetary guidelines.
• Manage capital improvement projects, overseeing progress, reviewing scope of work, and approving payments for outstanding results.

Qualifications

• High school diploma or equivalent (Bachelor's degree or CAM/ARM certification preferred).
• Minimum of three years of experience in multi-family or hospitality management, with a strong understanding of community operations.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Exceptional customer service skills and ability to work collaboratively with stakeholders.
• Detail-oriented with a passion for delivering on our "It's About You" customer service standards.
• Adaptability to a fast-paced and ever-changing environment, handling unexpected challenges with ease.
• Strong comprehension of legal documents related to lease management and rent collections.
• Demonstrated commitment to fostering diversity and contributing to an inclusive work environment.

Perks/Benefits:
At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Griffis Residential offers the following benefits to full time Associates:

• Rental Discount of 50%
• Onsite Associate Bonus Program. Including a quarterly bonus of up to 25% per annual salary earnings, retention bonus program and occupancy bonus program starting at $175 per lease.
• 11 paid holidays per year including floating holidays
• Up to 16 hours of volunteer time off
• Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
• Griffis Residential 401K Retirement Savings Plan with company match up to 4%
• Medical insurance program options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
• Voluntary Life/AD&D insurance for Associate, spouse, and children
• Company paid short and long term disability program
• Group accident insurance, critical illness insurance, hospital care plan
• Employee Assistance Program (EAP)
• Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
• Generous tuition reimbursement up to $5,250 per year
• Associate Referral Award Program of $1,000
• PTO Donation Program
• PTO Exchange for Student Loan Repayment Program
• Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
• Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
• Associate Recognition Programs

Join us in creating exceptional living experiences for our residents today!

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Min

USD $77,000.00/Yr.

Max

USD $91,500.00/Yr.