Community Manager

Priority Dispatch Corp.; Centreville (MD); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Full medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid leave

Job summary

TM Associates Management, Inc. is seeking a Community Manager to oversee a residential property, ensuring high occupancy, prompt tenant service, and efficient operations.

You will supervise maintenance staff, manage rent collection, and coordinate with regional leadership to implement policies and procedures. A valid driver’s license and strong communication skills are required.

Qualifications

• Must have a valid driver’s license and a driving record acceptable to TMAM.
• Experience in residential property management or related fields is preferred.
• Strong supervisory and organizational skills are required.

Responsibilities

• Achieve and maintain high occupancy levels; monitor tenant relations and service quality.
• Rent collection and record-keeping; conduct regular financial and property reports.
• Supervise maintenance staff and coordinate with vendors to ensure efficient operations.
• Inspect property conditions, address deferred maintenance, and document deficiencies.
• Communicate with Regional Manager and Management Agent; enforce policies and procedures.

Skills

Tenant relations

Budget management

Staff supervision

Property operations

Communication skills

Driving

Job description

About UsTM Associates Management, Inc. (TMAM) is one of the mid-Atlantic region’s most reputable full-service residential property management companies. For more than 45 years, we have specialized in the management of conventional and affordable housing, with experience across LIHTC, HUD, USDA-RD, and Bond financing. Our mission is to build and manage outstanding communities for our residents, and we are always looking for dedicated people to join our team.Position SummarySupervision and Direction: The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). The Community Manager may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between the Community Manager and the Owner will be through the Officers of TM Associates Management. The Community Manager will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager’s approval. The Community Manager is directly accountable for the complete operation of the site. They will be responsible for supervising all other TMAM staff associated with the community and for their standard of performance.Pay Range$19 -$21 based on experienceBenefitsWe offer full medical, dental, and vision insurance, a 401(k) with company match, and paid leave.Equal Opportunity StatementTM Associates Management, Inc. is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants who require accommodation during the application process.Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring residents as appropriateAchieving and maintaining as close to 100% occupancy as possiblePerforming recertification of residents' income, where applicableProvide direction to and assurance that rental programs are properly executedAssure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnelRegularly inspect the buildings, grounds, and physical appearance of the property, deferred maintenance, and other related data.Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations.Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures.Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures.Establish central office procedures with the approval of the Regional ManagerInterview all potential residents and process verifications to determine eligibility.Confer with the Regional Manager on all evictions, lease violations, and special arrangements.Rent Collection and Record keeping, including frequent trips to banksPossess a valid driver’s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores, and other vendors.Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures.Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory, and a library consisting of pertinent data relating to equipment and buildings.Purchase needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases.Develop and implement site activities for residents such as special events and recreation activitiesPrepare and respond to all pertinent correspondenceAttend mandatory meetings and seminarsAble to communicate both orally and in writing using English and use basic arithmetic skills.Must have access to a reliable vehicle for transportation for errands from the property.Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management