Community Manager

Redstone Residential, Inc.; Austin (TX); On-site; USD 68,000; Full time

Job summary

A leading property management company is seeking a Community Manager to oversee operations at their Austin site. The role involves managing the budget, enhancing the resident experience, and strategic project oversight. Candidates should have a strong background in property management and customer service, along with necessary technical skills to excel in a fast-paced environment.

Benefits

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

401K Plan with up to 6% matching

Short-term Disability Insurance

Paid parental leave

Qualifications

• 4+ years of multifamily or student housing property management experience is required.
• Ability to use and quickly learn technology.
• Detail-oriented work ethic with budget management experience.

Responsibilities

• Manage all aspects of property operation and financial goals.
• Monitor and report on KPIs.
• Promote outstanding customer service through staff training.

Skills

Project Management

Customer Service

Communication

Multitasking

Attention to Detail

Tools

Microsoft Office

Entrata Software

Cloud-based Management Software

Job description

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Job Details

Description

Community Manager

CLASSIFICATION: Full-time, Exempt, Benefits Eligible

COMPENSATION: $67,500 Per year + ability to earn an additional 20% of salary through performance bonuses

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance
  
  

POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.

WHO WE ARE: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance
  
  

Key Duties & Responsibilities

• Monitor Redstone Key Performance Indicators (KPI’s) on-site.
• Manage the property to the approved operating budget.
• Oversee the lease-up of the property.
• Collect rent and manage delinquency.
• Submit weekly and monthly reports to Redstone.
• Create a positive environment that enhances the experience for our residents.
• Build and maintain relationships with campus and community resources.
• Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations.
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects.
  
  

Experience & Qualifications

• 4+ years of multifamily or student housing property management experience is required
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing to a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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