Community Manager

WorldVia

Atlanta (GA)

On-site

USD 52,000 - 85,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical and Dental Insurance

Fully-funded Life Insurance

Long-Term Disability Insurance

Optional Vision Insurance

Short-Term Disability Insurance

401k with company match

Paid Time Off + Holidays

Birthday/Work Anniversary Day Off

Professional development opportunities

Travel industry perks

Job summary

WorldVia Travel Network seeks a Community Manager to steward Member Hubs and nurture a vibrant, engaged advisor community. You will drive conversations, recognition, and programming across private groups, WorldVia.PRO pages, and live or virtual events.

You will plan monthly hub meetings, host livestreams, publish content, and ensure the community remains on-brand, welcoming, and value-driven. Travel-savvy candidates with strong communication excel here.

Qualifications

Demonstrated experience in community management or member-facing programming.
Strong written voice and comfort showing up live for livestreams.
Excellent organizational skills and ability to track participation and milestones.
Self-directed and proactive with sound judgment for maintaining positive, on-brand spaces.
Familiarity with the travel advisor/host agency space is a plus.

Responsibilities

Serve as the day-to-day steward of WorldVia’s Member Hubs, ensuring value and brand alignment.
Plan and run each Hub’s monthly meetings, coordinating agendas, speakers, and follow-up.
Support member experience across Facebook groups, WorldVia.PRO hub pages, and events.
Moderate private groups and enforce guidelines to maintain a welcoming tone.
Welcome new members, surface wins, and celebrate milestones.
Plan and host livestreams and other engagement formats; publish ad hoc content.
Track progression toward higher tiers and coordinate with internal teams for recognition.

Skills

Community management

Social media engagement

Livestream on-camera

Written communication

Content planning

Organizational skills

Participant tracking

Travel-industry familiarity

Tools

Facebook Groups

Job description

About WorldVia

WorldVia Travel Network is a leading host agency and community for independent travel advisors, helping entrepreneurs build thriving travel businesses through exceptional support, resources, and connection.

About the Role

WorldVia Travel Network builds its member community through a family of Member Hubs—programs for advisors who specialize in specific types of travel—supported by private Facebook groups, dedicated WorldVia.PRO hub pages, and live and virtual events, alongside an overarching members‑only Facebook group for allWorldViaadvisors. The Community Manager is the day‑to‑day owner of the life of those programs and communities: the conversations, recognition, programming, and presence that keep members connected to one another and toWorldViabetween formal events.

This role goes beyond moderation. The Community Manager helps shape vibrant, high‑value member experiences across multiple community vehicles, ensuring that each Hub and the broader members‑only communityfeelsactive, welcoming, supportive, and aligned withWorldVia’sbrand and mission.

What You’ll Do

Member Hub Program Management

Serve as the day‑to‑day steward ofWorldVia’sMember Hubs, including programs such as Crown and Diamond Clubs, Spark Society, andThrillseekers, helping keep each one healthy, active, and on‑brand.
Help plan and run each Hub’s monthly meeting, coordinating agendas, speakers, and follow‑up so every session delivers value to members.
Support the overall member experience across the different vehicles that bring each Hub to life, including private Facebook groups, WorldVia.PRO hub pages, and live or virtual events.

Community Engagement

Moderate each Hub’s private Facebook group as well as the overarching members‑only Facebook group, enforcing community guidelines and keeping conversation welcoming and aligned with WorldVia’s voice.
Maintain a consistent daily presence across community spaces by starting conversations, responding to members, asking thoughtful questions, and keeping momentum going between meetings and events.
Welcome new members into groups and programs, helping them find their footing and understand how to engage with the broaderWorldViacommunity.
Surface and celebrate member wins, milestones, and contributions to reinforce belonging and participation.

Programming & Content

Plan and host recurring livestreams and interactive community formats, including Q&As, member spotlights, behind‑the‑scenes conversations, and other engagement‑driven programming.
Develop and publish ad hoc, non‑educational community content across the Hubs, the members‑only Facebook group, and other member‑facing channels within WorldVia.PRO.
Maintain a lightweight content calendar so community engagement runs on a predictable and sustainable rhythm.

Member Recognition & Progression

Track members who newly qualify for access to programs such as Crown Club and Diamond Club, and deliver timely, personal congratulations and welcomes.
Monitor members approaching the next tier and proactively encourage their progress through recognition, check‑ins, and connection to relevant resources.
Partner with internal teams to source the member data needed to support accurate recognition and outreach workflows.

Field Event Support

Support Agency Development on membermeet‑upsand other in‑person experiences, providing on‑the‑ground community support rather than owning full eventlogistics.
Serve as a visible, approachable representative of the Member Development & Engagement team at external and in‑person events.

What Success Looks Like

Active, growing participation across the Member Hubs and the members‑only Facebook group.
Members feel seen, welcomed, supported, and encouraged as they grow their businesses within theWorldVianetwork.
A consistent cadence of meetings, livestreams, conversations, and community content that keeps members engaged between formal events.
Timely recognition for new qualifiers and meaningful encouragement for members progressing toward the next level.

Demonstrated experience in community management, social media engagement, or member‑facing programming, ideally in a membership, network, or online community setting.
A strong, warm written voice and comfortshowing uplive and on camera for livestreams and interactive community formats.
Strong organizational skills and comfort tracking participation, milestones, and engagement patterns.
A self‑directed, proactive working style and sound judgment formaintainingpositive, on‑brand community spaces.
Familiarity with the travel advisor, host agency, or membership‑based business space is a strong plus.
Willingness to travel periodically for member events and in‑person community touchpoints.